Rate My Professor Kathleen Sutcliffe

Her research investigates how organizations and members achieve reliable and resilient performance in uncertain, dynamic, high-hazard environments, such as healthcare, wildland firefighting, aircraft carriers, oil and gas exploration, and chemical processing. Sutcliffe's seminal work on high reliability organizing and collective mindfulness has profoundly influenced the fields of management and patient safety. She has co-authored seven books, including "Still Not Safe: Patient Safety and the Middle Managing of American Medicine" (2020, with Robert L. Wears), "Managing the Unexpected: Sustainable Performance in a Complex World" (2015, third edition, with Karl E. Weick), and earlier editions in 2007 and 2001. Her numerous publications appear in top management and healthcare journals. Among her honors are election to the Fellowship of the Academy of Management (2018), recognition in the AACSB Influential Leaders Class of 2024 for healthcare or wellness, the Rockefeller Foundation Bellagio Residency Fellowship (2016), and the Academy of Management's MOC Division Distinguished Scholar Award (2015). Sutcliffe serves on editorial boards of several journals, is a member of the National Academies of Sciences, Engineering, and Medicine's Transportation Research Board Committee on Emerging Trends in Aviation Safety, and has consulted for executive teams at Goldman Sachs, Georgia Pacific, Marathon Oil, and ThyssenKrupp.