Academic Background: Ph.D. in Management, University of Texas at Austin, 1991; M.B.A., University of Minnesota, 1982.
Research Interests: Organizational behavior, high-reliability organizations, and decision-making under uncertainty.
Appointments: Bloomberg Distinguished Professor, Carey Business School.
Publications: Co-authored 'Managing the Unexpected: Resilient Performance in an Age of Uncertainty' (Jossey-Bass, 2015).
Additional Contributions: Consults with healthcare and aviation industries on safety systems.