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Katie Barrett is the Senior Manager Continuous Improvement Team, Operations at the University of Otago in Dunedin. She leads the Continuous Improvement Team within the Transformation and Improvement Office, which is part of the Office of the Chief Operating Officer. The office focuses on change, innovation, and improvement to help the University community work and study in an excellent organisation. Katie Barrett's team develops robust business cases for informed investment decisions, designs user-friendly services, improves core processes through projects or continuous optimisation, and measures the value added to the University.
The Continuous Improvement Team under Katie Barrett's management specialises in process management, continuous improvement, automation, service design, and innovation labs. The team is based in the Plaza Building, Anzac Avenue, and includes Francesca Jackson (Manager Process Improvement), Karina Buchanan (Analyst), Michael Hall (Analyst), Kitty Higbee (Manager Automation), Natasha Teokotai (Senior Analyst), Stephen Askew-Ives (Analyst), Lisa Voorwinde (Senior Analyst), Julia Pye (Senior Analyst), and Mee Moi Edgar (Senior Analyst). Katie Barrett can be reached at DDI +64 3 556 7513 or mobile +64 21 279 0538.

Photo by Osarugue Igbinoba on Unsplash
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