Rate My Professor Lizzie Ross

Lizzie Ross is a Senior Administrator in the Student Experience department within the Academic Division at the University of Otago, based in the St David II Building at 75 St David Street, Dunedin 9016. In this capacity, she supports essential student administration functions, which encompass admissions, course management, examinations, research records, scholarships, prizes and awards, and academic integrity. The department, directed by Jo Gibson, features specialized managers such as Carolyn Steele for admissions and course management, and Kirsty Lewis for examinations, research, records, scholarships, prizes, awards, and academic integrity. Senior administrators like Lizzie Ross play a key role in delivering these services to ensure smooth academic operations for students and staff across the university.

In recognition of outstanding contributions, Lizzie Ross was a valued team member in the Project DOUG & AVA, which earned the University of Otago Award for Exceptional Performance by Professional Staff (Team) in 2025. Led by Kitty Higbee, Digital Services Delivery Manager in the Continuous Improvement team, and Louise Ross, the project collaborated with the Student Experience Admissions team to implement Robotic Process Automation (RPA) bots. AVA automates application validation, while DOUG handles domestic undergraduate offers, streamlining repetitive tasks in the eVision system and significantly enhancing efficiency in admissions processes.