Melissa Baysari

Professor Melissa Baysari is Professor of Human Factors in the Faculty of Medicine and Health at the University of Sydney, where she holds credentials including PhD, Certified Human Factors and Ergonomics Professional (CHFEP), and Fellow of the Australian Institute of Digital Health (FAIDH). She leads the Digital Health Human Factors Group within the Susan Wakil School of Nursing and Midwifery. Her research specializations encompass the safety and usability of health technologies, with a particular emphasis on the design and evaluation of computerised decision support systems, medication safety, electronic prescribing, and decision support. Fields of research include health services and systems, nursing, digital health, aged health care, human-computer interaction, industrial and organisational psychology including human factors, ergonomics design, patient safety, and implementation science and evaluation. Professor Baysari applies human factors methods to evaluate and optimise technologies such as clinical decision support systems, electronic health records, electronic medication management systems, clinical dashboards, virtual care, and patient portals, using mixed-methods approaches to understand interactions between users, technologies, and organisations.

Professor Baysari's career includes significant leadership as Chief Investigator on eight National Health and Medical Research Council (NHMRC) Partnership grants and as leader of the NHMRC Centre of Research Excellence on Human Factors and AI-enabled Clinical Decision Support, for which her team secured $3 million funding. Additional grants include projects on improving patient outcomes for chronic wounds and low back pain, validation of AI for deterioration detection, evaluation of virtual care technologies, and redesign of antimicrobial stewardship programs. Her research has driven changes to electronic medical record systems, hospital policies, and work practices, with ongoing collaborations involving government, industry partners like eHealth NSW and Digital Health CRC, and health services. She has published widely on these topics, with key works addressing the impact of automated dispensing systems and barcode medication administration on workflows, drug-drug interaction alerts, and clinicians' acceptance of clinical decision support over time. Professor Baysari delivers guest lectures to health and medicine students and contributes to professional leadership, including as Chair of the Healthcare Ergonomics technical committee.

Professional Email: melissa.baysari@sydney.edu.au