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Pauline Ellwood serves as the Lead Administrator for Student Administration in the Student Experience division at the University of Otago. She manages graduation ceremonies, research student services, scholarships, awards, and prizes. Her work supports broader student services including examinations, academic records, academic integrity, admissions, course management, and international student processes. Based in the St David II Building, 75 St David Street, Dunedin 9016, she is part of the leadership team under Director Jo Gibson and Manager Kirsty Lewis, alongside other lead administrators such as Louise Ross, Sarah Hayes Deverson, Khazima Tahir, Olive Butler, Cathy Highton-Sim, and Curtis Beaumont. Pauline's role ensures efficient and effective operations for thousands of students annually.
Having worked at the University of Otago for nearly 27 years, Pauline Ellwood has been recognized for her outstanding contributions to student support and inclusivity. In 2025, she received the Disability Information and Support (DIS) Appreciation Award at a ceremony held at the Staff Club. The award highlighted her unwavering support, resourcefulness, and commitment to accessible environments, especially during graduation. She organizes accessible gown-collection points, arranges appropriate seating for guests with disabilities, develops creative solutions for graduates sensitive to large crowds, and provides a reassuring presence for wheelchair users requiring side-stage participation. These initiatives make graduation memorable and barrier-free. In 2019, Pauline was awarded the Departmental Teaching Award in the Surgical Sciences department at the Dunedin School of Medicine, acknowledging her integral role in teaching support. Her direct dial is +64 3 479 6538 and mobile +64 21 279 6538.

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