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Sarah Glozer is Professor in Marketing and Sustainability and Head of the Marketing, Business and Society Division in the School of Management at the University of Bath. She holds a Doctor of Philosophy in Corporate Social Responsibility from the University of Nottingham, awarded in 2014, with the thesis titled Corporate Social Responsibility Communication in Social Networking Sites: Unfinalisable and Dialogical Processes of Legitimation. Glozer is also a Fellow of the Higher Education Academy, having earned a Postgraduate Certificate in Academic Practice in Teaching and Learning from Royal Holloway, University of London in 2015. Her research centers on the communication and practice of responsible business, with a focus on digital contexts. Key areas include corporate social responsibility communication, digital marketing, ethical markets and consumption, influencer marketing, content moderation in platform organizations, and the ethics of micro-targeted advertising. She is affiliated with the Centre for Business, Organisations and Society, Centre for Qualitative Research, and Centre for Future of Work. As principal investigator, she has led projects such as Platform Responsibility and Influencer Marketing, Content Moderation: Bringing Together Interdisciplinary Insights, and Corporate Communication, Emotions and Change.
Glozer has co-authored influential works, including the book Business Ethics: Managing Corporate Citizenship and Sustainability in the Age of Globalization (Oxford University Press, 2019), one of Europe's best-selling business ethics textbooks; Researching Corporate Social Responsibility Communication: Themes, Opportunities and Challenges (Journal of Management Studies, 2016); Sustainable Fashion: Current and Future Research Directions (European Journal of Marketing, 2020); Tourists’ Accounts of Responsible Tourism (Annals of Tourism Research, 2014); and The Never-Ending Story: Discursive Legitimation in Social Media Dialogue (Organization Studies, 2019). Recent publications include #Knowyourworth: How Influencers Commercialise Meaningful Work (Human Relations, 2024) and “You Belong to Gutters, Not Facebook or Twitter”: Recovering Dalit Histories from the Shadows of Social Media (Business & Society, 2026). She serves on the Editorial Board of Business and Society and reviews for journals such as Business Ethics Quarterly, Journal of Business Ethics, Journal of Management Studies, and Organization Studies. Glozer received the Outstanding Book Award in 2023 and was nominated for the EGOS That’s Interesting! Award in 2024. Her research contributes to UN Sustainable Development Goal 12: Responsible Consumption and Production, and she is co-hosting the 7th International CSR Communications Conference in 2024 at the University of Bath School of Management.
University of Bath study shows social media algorithms and harassment silence Dalits in India, worsening caste discrimination. UGC reports 118% rise in university complaints. Explore impacts and solutions.
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