Challenges students to reach their potential.
Tamsin McCallum serves as a Senior Service Representative at the University of Otago's AskOtago service in Dunedin, New Zealand. AskOtago functions as the central hub for handling general enquiries from students, prospective students, staff, and the public concerning university programs, admissions, services, and operations. Operating from the St David II Building at 75 St David Street, Dunedin 9016, the service provides accessible support through dedicated telephone lines such as direct dial (+64 3 479 7000) and freephone (0800 80 80 98), alongside email correspondence to university@otago.ac.nz. The team structure includes a Senior Manager, Group Leaders, Trainers, Knowledgebase Administrators, Senior Service Representatives, and Service Representatives, ensuring comprehensive coverage and efficient resolution of queries.
As a Senior Service Representative, Tamsin McCallum contributes to this operational framework within the university's Operations division, assisting users with accurate information and guidance on various university matters. Her role supports the broader mission of the University of Otago by facilitating effective communication and service delivery. She is based in Dunedin, the main campus location.
