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About Xiao
Xiao Zhan is affiliated with King's College London in the Department of Informatics. She completed her Doctor of Philosophy degree at the institution, with her thesis titled Privacy Norms and Trust in Artificial Intelligence Assistants submitted in 2024 under the supervision of Jose Such and Natalia Criado Pacheco.
Her research centers on privacy norms, trust, and related issues in artificial intelligence assistants, smart home technologies, conversational agents, and human-computer interaction. She has contributed to publications including Deceptive AI Ecosystems: The Case of ChatGPT (2023), Beyond Individual Concerns: Multi-user Privacy in Large Language Models (2024), Healthcare Voice AI Assistants: Factors Influencing Trust and Intention to Use (2024), and Malicious LLM-Based Conversational AI Makes Users Reveal Personal Information (2025). Additional work addresses privacy in smart homes and ethical concerns with voice assistants.
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