"26-31 - Administrative Assistant for Athletics NCAA Compliance (AA1) - Temporary - Athletics"

Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania's Division of Student Affairs team invites applicants for the position of Administrative Assistant for Athletics NCAA Compliance (AA1). This is a temporary six-month assignment.

West Chester University is an NCAA Division II member of the highly competitive Pennsylvania State Athletic Conference (PSAC). The Department of Athletics prepares our student athletes for life-long success by providing opportunities for them to excel in the classroom, in competition and in the community. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.

WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; generous retirement plans, a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.

Reporting to the Assistant Athletics Director for Compliance, this position supports and monitors NCAA compliance of student-athletes and staff; assists with the day-to-day operations of the Athletic office; and provides excellent service to a diverse population of campus partners including student athletes, coaches, faculty, and staff.

The ideal candidate will demonstrate experience processing NCAA applications and using NCAA compliance software; customer service experience; strong administrative, organizational, and record-keeping skills; the ability to prioritize tasks and solve problems; and the ability to work independently and as part of a team.

Responsibilities include:

• Greet visitors
• Answer incoming calls
• Maintain email accounts and respond to general inquiries
• Provide administrative support to Assistant Athletics Director for Compliance
• Comply with all departmental, university, conference, and NCAA rules and regulations pertaining to an NCAA Division II Athletic program
• Monitor and organize recruitment documentation involving unofficial visits and official visits
• Monitor playing and practice seasons including countable athletically related activity (CARA) logs, Declaration of Playing Season, and Dates of Competition
• Enter, update, and maintain student-athlete information in various databases
• Monitor designation of staff including all paid, volunteer, undergraduate assistants and managers on staff including assigning D2U, PSAC Sportsmanship form and any human resources initial documents
• Maintain accurate team rosters through university Banner, Compliance Assistant and Teamworks
• Assist in rules education of student-athletes, coaches, boosters, and staff regarding NCAA and PSAC rules and regulations
• Assist in the completion of all preseason requirements for all student athletes and coaches
• Assist in certifying student-athlete Athletic and Academic eligibility regarding initial eligibility and continuing eligibility
• Assist with the Institutional Scholarship program and renewal athletics grant in aid agreements
• Assist with updates to student athlete handbook and department policy and procedure manual
• Monitor and order supplies
• Other duties as assigned

Required Knowledge, Skills & Abilities:

• Some knowledge of the principles and practices of public administration
• Some knowledge of the principles of governmental accounting, statistics, and public personnel administration
• Some knowledge of the sources of information, methods, and techniques used in administrative research
• Ability to carry out, with some supervision, staff assignments requiring the organization of material and development of procedures
• Ability to conduct studies and analyze contributing to the development of sound operational procedures
• Ability to speak and write effectively
• Ability to establish and maintain effective working relationships with administrative officials, other employees, and the general public

Preferred Qualifications:

• Experience processing NCAA Applications
• Experience using NCAA Compliance software including Compliance Assistant, Teamworks, Transfer Portal, LSDBi, Eligibility Center, Learning Portal
• Administrative support experience in higher education
• College coaching experience
• Experience with student information systems and document management systems used in higher education (OnBase, Slate, Banner, SAP, 25Live)
• Customer service experience