Academic Administrative Specialist

Practice superior customer service.

Fulfill additional responsibilities as assigned.

Display respect and civility to all constituencies in all communications.

Attend work timely and on a regular basis during the established hours of operation; work additional hours as business necessitates.

Ensure proper workflow of internal academic processes, including but not limited to:

• Faculty annual reviews.
• Faculty load determination, course release tracking, and stipend requests.
• Faculty hiring searches.
• Coordination of logistics for new faculty and new chair transitions.
• Course schedule coordination and updating.
• Catalog revisions.
• Course syllabi collection and archiving.
• Degree maps collection and archiving.
• Adjunct hiring contract management.
• Annual program updates.
• Initiate and track tickets with Tech Services toward process improvement.

Prepare budgetary documents for review by the School Dean.

Utilize and update records in Colleague, WebFocus, and other relevant software.

Troubleshoot issues as they arise within the Dean’s Office.

Assist the Dean with special projects, reporting, and events.

Coordinate general processes with faculty, other School Administrative Specialists, the Director of Academic Operations, Registrar’s Office, Payroll, and other internal stakeholders.

Greet and assist visitors to the Dean’s Office.

Answer phones and emails.

Taking and relaying accurate and complete messages.

Scheduling meetings.

Making copies.

Filing.

Record minutes for various meetings within the School.

Coordinate internal and external mailing services.

• Probation, Suspension, and Dismissal letters.
• Dean’s List certificates

Supervisory Responsibility: No
Position reports to: Respective School Dean

Required Core Competencies and Professional Experience:

• Ability to fluently read, write, and understand the English language.
• Proficiency with the following, but not limited to: active listening; speaking; writing; critical thinking; judgment and decision making; monitoring; reading comprehension; time management; coordination; and management of personnel resources.
• Proficiency for using a variety of computer and technology-related software and equipment, including Microsoft Office products and database systems.
• Proficiency in using web-based technologies, including database systems.
• Ability to work independently and in a team environment, with or without direct supervision.
• Excellent communication, interpersonal, customer service, and organizational skills.
• Proficiency with the following, but not limited to: speaking; active listening; time management; service orientation; writing; monitoring; reading comprehension; coordination; social perceptiveness; and active learning.
• Interpersonal – Maintains confidentiality; Exercises self-composure; Remains open to others' ideas and tries new things.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Oral and Written Communication - Speaks and writes clearly; Listens effectively; Responds well to questions.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position
• Organizational Support - Follows policies and procedures; Completes tasks correctly and on time.
• Adaptability - Adapts to changes in the work environment; Manages competing demands.
• Minimum three years’ experience with administrative duties and general office responsibilities and procedures, preferably in education.
• Demonstrated experience working in high-traffic, fast-paced office with multiple demands and priorities.

Required Level of Education: Some college coursework
Preferred Level of Education:Associate degree
Other Requirements: Ability to satisfy, within the parameters set by the College and consistent with applicable federal, state and local laws, a criminal background check as a condition of employment.

Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform essential functions. Individuals seeking accommodation should contact the Human Resources Department without delay. While performing the duties of this job, the employee is regularly required to sit for long periods of time, talk, and hear. The employee is required to use hands and fingers to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, or crawl. Employees must be able to type on a computer keyboard and use a computer monitor on a regular basis.

Work Conditions: The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is rarely exposed to outside weather conditions; however, possible exposure to hazards and physical risks to personal safety may occur while operating certain equipment. The noise level in the work environment is usually mild.

Interested applicants may apply online at https://www.ccis.edu/careers . Review of applications will begin immediately and continue until the position is filled. Columbia College is an equal opportunity employer.

This job description is not meant to be all-inclusive of every duty and responsibility required by the employee in the position.

Eligibility for employee benefits and perks is determined by employment status. For more information please see https://www.ccis.edu/careers .

The offer of employment and assignment to duties is contingent upon a satisfactory criminal background check. The information may include, but is not limited to, academic, residential, achievement, performance, attendance, disciplinary, employment history, credit history, driving history, and criminal history of public record.

Columbia College is committed to creating an inclusive employee experience for all regardless of race, color, national origin, gender, religion, sexual orientation, age or disability. The college maintains a safe place for open discourse and overall, fosters a sense of community that welcomes everyone.

In compliance with the Higher Education Opportunity Act (HEOA) and the Jeanne Clery Campus Safety Act (Clery Act), the Department of Campus Safety for Columbia College has provided the Annual Security and Fire Safety Report and crime statistics for the main campus and venues nationwide.

Columbia College is required to distribute this information to all current and prospective employees and students. Please follow the link below for the full report or contact Human Resources at 573-875-7495 for a printed copy. http://www.ccis.edu/offices/campussafety/reportsandstats.aspx