Academic ConnectAcademic Administrator
Organisation: Cranfield University
Faculty or Department: Education Services
Based at: Cranfield Campus, Cranfield, Bedfordshire
Hours of work: Full time starting salary is normally in the range of £29,363 per annum to £34,332 per annum, pro rata, with potential progression up to 40,180 per annum pro rata
Contract type: Fixed term contract
Fixed Term Period: For 12 months
Salary: Full time starting salary of £29,363 per annum
Apply by: 15/04/2026
Role Description
About the Role
You will be the key point of contact for students, staff and External Partners on specific courses for advice, guidance and help. Responsibilities include the delivery of academic administration, student support and ensuring high levels of customer service and student satisfaction.
You will be instrumental in ensuring that the student experience of administrative services on your portfolio of courses and programmes is effective, consistent and of a high standard. You will work very closely with academic staff (e.g. Course Directors and Module Leaders) to ensure that the student experience is effective, consistent and of a high standard.
About You
We are looking for an experienced, self-motivated administrator, with a passion for high quality customer service. You will be IT literate, including Microsoft packages and database applications. Ideally, you will have experience of academic administration, preferably within a Higher Education Institution, and of working with regulations. You will have a high degree of accuracy and attention to detail and excellent communication skills. Proven analytical, problem-solving and decision-making skills are a must.
How to apply
For an informal discussion about this opportunity, please contact Jess Puttick, Student and Academic Support Manager on (E): j.puttick@cranfield.ac.uk.
Please do not hesitate to contact us for further details on E: hrrecruitment@cranfield.ac.uk. Please quote reference number 5266.
Faculty or Department: Education Services
Based at: Cranfield Campus, Cranfield, Bedfordshire
Hours of work: Full time starting salary is normally in the range of £29,363 per annum to £34,332 per annum, pro rata, with potential progression up to 40,180 per annum pro rata
Contract type: Fixed term contract
Fixed Term Period: For 12 months
Salary: Full time starting salary of £29,363 per annum
Apply by: 15/04/2026
Role Description
About the Role
You will be the key point of contact for students, staff and External Partners on specific courses for advice, guidance and help. Responsibilities include the delivery of academic administration, student support and ensuring high levels of customer service and student satisfaction.
You will be instrumental in ensuring that the student experience of administrative services on your portfolio of courses and programmes is effective, consistent and of a high standard. You will work very closely with academic staff (e.g. Course Directors and Module Leaders) to ensure that the student experience is effective, consistent and of a high standard.
About You
We are looking for an experienced, self-motivated administrator, with a passion for high quality customer service. You will be IT literate, including Microsoft packages and database applications. Ideally, you will have experience of academic administration, preferably within a Higher Education Institution, and of working with regulations. You will have a high degree of accuracy and attention to detail and excellent communication skills. Proven analytical, problem-solving and decision-making skills are a must.
How to apply
For an informal discussion about this opportunity, please contact Jess Puttick, Student and Academic Support Manager on (E): j.puttick@cranfield.ac.uk.
Please do not hesitate to contact us for further details on E: hrrecruitment@cranfield.ac.uk. Please quote reference number 5266.
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