"Academic Advisor"

Description

Academic Advisors offer and support a wide range of services and programs designed to meet the needs of NYUAD’s globally represented student body. Academic Advisors exemplify NYUAD principles of creating a student-centered atmosphere by providing exceptional advising for all new and continuing students. Advisors serve as a source of information about registration, degree requirements, major selection, and all other academic policies and processes. Advisors meet individually or in groups with students several times each semester to discuss academic planning. They orient new students to the rich ecosystem of academic support available across campus and serve as liaisons with other offices providing student support services (Registrar, Divisions, Global Education, Student Persistence and Well-being, Academic Enrichment Program, and the Writing Center), to which they refer students when appropriate. Advisors are expected to help orient faculty and major mentors, support the peer tutoring program, and implement NYU’s advising platform, NYU Connect. Additional responsibilities will include conducting advising workshops and webinars for incoming and current students.

Advising and Academic Resource Center Responsibilities:

The advisor offers a wide range of services and programs designed to meet the needs of a globally represented student body. They offer drop in hours, 1:1 appointments, advise via email and conduct workshops. The advisor is also responsible for responding to email alias inquiries in a timely way. They conduct outreach activities to engage students at risk of not progressing in their degree. The advisor assists students in planning their academic programs, choosing a major, seeking tutorial assistance, and navigating registration. They will help students define academic goals, evaluate progress toward goals, understand curricular requirements and navigate course selection. The advisor serves as a liaison with other offices and can make referrals when appropriate.

Administrative Duties:

Advisors are responsible for maintaining student profiles and records in NYU Connect advising platform; documenting all pertinent student information; facilitating forms and approvals for various academic processes; track retention, conduct degree audits, and maintain advising statistics. Advisors will be responsible for developing and conducting workshops. Additionally, they will also contribute to newsletters/promotional materials, social media, maintain website updates, respond to student questions from website/email alias, and present advising services at orientation events.

Additional Duties:

Other duties as assigned.

ROLE CAPACITY

Breadth of Responsibility:

The role works under the supervision of the Assistant Director of Student Advisement and the Academic Resource Center. The position is responsible for aiding the delivery of programming and resources for the Academic Resource Center.

Autonomy/Problem Solving and Decision Making:

Requires minimal supervision and is capable of working independently. The incumbent will submit all projects and reports to a higher level for review and approval. Carrying out day-to-day work processes are at the employee’s discretion.

Critical challenges/unique knowledge & skills:

Ability to coordinate tasks independently is important. Must be able to handle a high volume of workload and competing priorities.Must be able to diplomatically act as a spokesperson for the department. The incumbent is expected to maintain a high level of discretion and confidentiality when dealing with sensitive or internal information pertaining to the University and students.

Qualifications

Required Education, Certifications, Licensing or Training:

Bachelor’s degree in Education, Counseling or related academic field.

Preferred Education, Certifications, Licensing or Training:

Master’s degree in Education, Counseling or related academic field.

Required Work and Related Experience:

1. Four to six years of progressive professional experience.
2. Prior experience working within a university in a student advising setting.
3. Skills in interviewing and advising.
4. Superior written and oral communications skills in English.
5. Exceptional interpersonal skills.
6. Project coordination, time management and priorities management skills.
7. Analytical and problem solving skills plus a teamwork and dedicated customer service approach.
8. Ability to communicate cross-functionally with all levels and in an academic environment.
9. Organized work habits, consistent accuracy, and attentiveness to detail.
10. Ability to maintain confidential and sensitive information and documents.
11. Experience with the Google Suite of programs (including Drive, Docs, Sheets, Forms, Slides) and/or Microsoft Office Suite (Word, Excel, PowerPoint).
12. Flexibility to adapt to organizational needs in collaboration with counterparts at New York University in New York and New York University in Shanghai.

Preferred Competencies:

1. Knowledge of academic processes and procedures in a university setting.
2. Understanding of and ability to implement various academic advising theories and practices.

Application Instructions

To apply for this position, please submit the following items:

• CV
• Cover Letter

Applications will be accepted until the position is filled and will be reviewed on a rolling basis. We anticipate that the successful candidate can start the appointment and relocate to Abu Dhabi prior to the start of the academic year 2026-2027.

NYUAD is an equal-opportunity employer committed to upholding a culture of non-discrimination, anti-harassment, dignity, and mutual respect; providing equal access and opportunity; and fostering academic excellence in learning, research, and teaching.