Plans and implements academic success, orientation, and student
engagement programs that promote retention and student
success;
Develops workshops and programs focused on academic planning,
orientation, and student success;
Develops, disseminates and maintains resources to assist
students with academic planning and development of
academic/career/professional knowledge and skills;
Coordinates complex activities to support student academic
planning;
Understands and implements proper use of rules and procedures
concerning confidentiality;
Provides accurate interpretation of university and departmental
policies and procedures to students, families, and faculty;
and
Assists with graduation audits, communicates degree
deficiencies to students, and discusses options for degree
completion.
Database Management
- Maintains accurate and timely student records in Patriot
Connect, including advising notes, tags, email communications, and
appointment availability;
- Utilizes Patriot Connect database to create and/or participate
in campaigns for targeted outreach to select students;
- Utilizes Banner INB student information system to review
student transcripts, records, course registration history, and
processing course overrides; and
- Manages program-specific inboxes, listservs, and learning
management system organizations.
Special Events and Projects
- Coordinates departmental events, orientation activities, and
special projects as assigned;
- Actively participates in professional development experiences
when available to stay current with best practices and enhance
effectiveness in the role; and
- Executes special projects and duties assigned to support the
department.
Required Qualifications:
- Bachelor’s degree in related field or equivalent combination of
education and experience;
- Experience providing customer service, advising, student
support, or client services in a professional, internship, or
leadership setting;
- Experience interpreting and explaining complex policies, rules,
or guidelines to a diverse audience;
- Experience managing data entry, tracking records, or
maintaining email inboxes using professional software or database
tools;
- Exceptional interpersonal and communication skills, including
active listening and the ability to effectively engage with
students from a wide diversity of backgrounds;
- Excellent presentation skills;
- Strong organizational, time management, and problem-solving
skills;
- Relationship skills: teamwork, collaboration, networking,
development;
- Proficiency with Microsoft Office Suite, data management
systems, internet-based applications, and emerging technologies
such as AI tools;
- Demonstrated ability to balance competing priorities while
providing exceptional service to a diverse student population;
- Proven ability to work effectively as part of a team both
within and outside the department; and
- Demonstrated ability to organize workshops, events, or
small-scale programs while balancing multiple administrative tasks
independently.
Preferred Qualifications:
- Master’s degree in related field;
- Generally, 1+ years of direct experience in higher education,
specifically within academic advising, student affairs, registrar
services, or admissions;
- Experience managing a large caseload of students or clients in
a fast-paced, detail-oriented environment;
- Experience developing administrative workflows to improve
student support services;
- Knowledge and technical proficiency utilizing higher education
platforms such as student information systems (SIS)/student record
databases (e.g., Banner) and CRMs; and
- Ability to manage a large, diverse caseload of students
independently and collaboratively in a fast paced, detail-oriented
environment.
Instructions to Applicants:
For full consideration, applicants must apply for
Academic
Advisor - CYSE at
https://jobs.gmu.edu/.
Complete and submit the online application to include three
professional references with contact information, and provide a
Cover Letter/Letter of Intent with Resume for review.
Posting Open Date: August 27, 2026
For Full Consideration, Apply by: September 10, 2026
Open Until Filled: Yes
Mason Engineering: The Future of Engineering is Here
About the College:
The College of Engineering and Computing (CEC) at George Mason
University is a fast-growing force for innovation in research and
education. Ranked nationally in the top 100 in both undergraduate
and graduate education, the CEC enrolled a record high of 11,296
students in fall 2024. The college has 34 undergraduate, master’s
and doctoral degree programs including several first-in-the-nation
offerings. Of its 309 full-time faculty, 100 are tenured, 58 are
tenure-track, 96 are term faculty, and 55 are research faculty. As
part of a nationally ranked research university, CEC research teams
expended $83.7 million in sponsored research awards in the past
year and had projects with over $68 million in awards. The college
stands out for its leading research in areas such as artificial
intelligence, data analytics engineering, cybersecurity
engineering, biomedical imaging and devices, healthcare, autonomous
systems, 5G/Next G communications, systems architectures,
computational biomedicine, advanced materials and manufacturing,
sustainable infrastructure, and more. The college encourages and
supports multidisciplinary research and provides ample opportunity
for faculty to work with other disciplines.
About the University and the Region:
George Mason University is the largest and most diverse public
research university in Virginia, with an enrollment of more than
40,000 students studying in over 200 degree programs. Mason is an
innovative, entrepreneurial institution with national distinction
in a range of academic fields. It was classified as an R1 research
institution in 2016 by the Carnegie Classifications of Institutes
of Higher Education. The university has campuses in Fairfax,
Arlington, and Prince William County. Its proximity to Washington,
D.C. provides unmatched geographical access to federal agencies and
national laboratories. Northern Virginia is also home to one of the
largest concentrations of high-tech firms in the nation, providing
excellent opportunities for interaction with industry. The region
is consistently rated as being among the best places to live in the
country and has an outstanding local public school system.
About the Future:
In conjunction with Amazon’s decision to establish a second
headquarters in Northern Virginia, the Commonwealth of Virginia
announced a multi-year plan to invest in the growth of degree
programs in computing. As a result, Mason has committed to
accelerate its plans to grow its capacity in computing and
high-tech fields. Among the university’s exciting initiatives are
the launch of the Institute for Digital Innovation—a university
think tank and incubator to serve the digital economy—and the
expansion of Mason Square home to its Arlington facilities. In
2025, Fuse a new 355,000 square foot building, will open to
students, faculty, and research teams. This net-zero facility will
house the Institute for Digital Innovation, state-of the-art
classrooms, labs, and collaborative spaces. It will also include
retail space, and leasing opportunities for local businesses. These
initiatives reflect hundreds of millions of dollars in new
investment by Mason that will rapidly elevate the university’s
already leading national position in computing and related
areas.
Mason Ad Statement
George Mason University is a nationally ranked R1 research
university committed to creating a more just, free, and prosperous
world. With 40,000 enrolled students, George Mason is the largest
and most diverse public research university in Virginia, offering
degree programs at the master's, doctoral, and professional level,
along with certificates and credentials.
George Mason fosters an All Together Different environment for
students, faculty, and staff, driven by our core beliefs. We
believe in inclusivity over exclusivity; we believe in advancing
our mission by being willing to take risks, not avoiding them; and
we believe our best work is possible when we apply our diversity of
origin, identity, circumstance, and thought.
Equity Statement
George Mason University is an equal opportunity/affirmative action
employer, committed to promoting inclusion and equity in its
community. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, age, disability or
veteran status, or any characteristic protected by law.
Campus Safety Information
Mason’s Annual Security and Fire Safety Report is available at
http://police.gmu.edu/annual-security-report/