Build understanding of campus values, policies, procedures and
resources;
Facilitate coordination among campus providers to enable
student success;
Advance critical reasoning, learning and decision making;
Develop related life and career goals;
Encourage development of autonomy in one’s academic and
professional self.
Responsibilities
- Interprets academic requirements and provides fundamental to
complex academic advising to undergraduate students, including
advising for retention.
- Uses principles of developmental academic advising to promote
academic, career and life goals in an effort to support student
retention, timeliness to degree, academic success, and intellectual
and personal development.
- Develops an individualized plan of study based on program
requirements, AP and transfer credits and academic and personal
goals; updates plan of study each term.
- Works directly with students to assess and develop an
appropriate academic plan of study to achieve degree and
professional goals, guided by national best practices as well as
university and college/school policies; liaise with other colleges
to help student academic scheduling for major, minor, and General
Education courses, resolve conflicts for students as appropriate;
understand and communicate to students the implications of the
program plan and degree progress and in particular the impact of
changing academic plans to these goals.
- Understand, interpret, and enforce University policies while
exploring academic and professional options.
- Advises majors/minors and communicate relevant information from
the school/college; advocates on behalf of the students to academic
leadership and/or faculty and present success and challenges;
provide guidance and triage processes between students, faculty,
and relevant university administrators.
- Aids in retention of students from freshmen year to graduation;
regularly advise students on academic policies and procedures,
scheduling, degree requirements, academic possibilities (majors,
minors, and choosing appropriate electives); mentor students who
are placed on academic notice to ensure pathways back to good
academic standing; provide timely and accurate resources for
students to successfully navigate towards academic degree
completion and other defined personal, academic, and professional
goals.
- Supports student transitions and access other University
resources (serve as an agent of referral to other campus agencies
to help with personal problems and/or crisis management) as
necessary.
- Develops content and is responsible for the upkeep of
advising-related and admissions topics for prospective high school
and transfer students.
- Partners and assists with academic and/or university yield
events such as open houses, tours, preview days, etc.
- Organizes workshops and conducts advising that support student
retention and timeliness to credential and/or degree.
Required Qualifications
- Bachelor’s degree in a related field and at least 3 years of
related job experience in advising, supporting undergraduate
programs, admissions and/or recruiting (military experience is
included)
- Thorough knowledge of advising and counseling techniques.
- Thorough understanding of how processes and procedures work
within a university setting.
- Understands graduation requirements, referral resources, and
information about other offices on campus.
- Demonstrates ability to relate to individuals and groups of
students through the use of basic communication, helping, and
problem-solving skills.
- Ability to act with diplomacy and teach understanding.
- Possesses the following skills: critical thinking, active
listening, ability to prioritize, empathy, excellent interpersonal
and communication abilities, willingness to collaborate to solve
problems.
- Appropriately manages sensitive and private information.
- Capacity and skills to work with a diverse set of students with
specific advising needs (e.g., visa and I-20 compliance, learning
accommodations and supports, and ethnic, cultural, and
socioeconomic differences).
- Able to work independently and take initiative in directing own
work, as well as working efficiently and effectively with
others.
- Demonstrated excellence at planning and organizing own work and
records as well as coordinating with related parties and seeking
task through to a timely and successful conclusion.
- Ability to multi-task.
- Strong written and verbal communication skills, including
active listening.
Desired Qualifications
Special Instructions to Applicants
At Chapman University, we believe collaboration thrives through
in-person engagement. This position is fully on campus, and
employees work alongside colleagues, faculty, students, and staff
each day to support our vibrant university community.
Chapman University is an equal opportunity employer that provides
equal employment opportunities to all individuals, regardless of
their protected characteristics. All qualified applicants and
employees are encouraged to apply and will receive consideration
for employment without regard to race, color, religion, age, sex,
sexual orientation, gender identity, gender expression, national
origin, ancestry, citizenship status, physical disability, mental
disability, medical condition, military and veteran status, marital
status, pregnancy, genetic information or any other characteristic
protected by state or federal law.
Applicants for Staff and Administrator positions must be currently
authorized to work in the United States on a full-time basis.
The offer of employment is contingent upon satisfactory completion
and outcomes of a criminal background screening and returning to
the Office of Human Resources a signed original acceptance of the
Chapman University Agreement to Arbitrate.
Minimum Number of References
3
Maximum Number of References
3
Pre-screening Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter
- 3 References Listed on One Page
Optional Documents