Job Details

Posting Number: 2026618

Posting/Functional Title: Academic Advisor I - Liberal Arts Advising

University Pay Plan Title: Academic Advisor I

Location: San Marcos

Department: AA-Liberal Arts

Recruitment Type: Open Recruiting

Job Type: Full-Time

Funding Source: Permanent

Monthly Salary: $3,657.34

Job Category: Exempt

Required Qualifications

• Bachelor’s degree
• Experience working with college students or children/adolescents in a professional or volunteer capacity
• Exceptional attention to detail
• Exceptional interpersonal, verbal, and written communication skills
• Strong organizational, multi-tasking, and time-management skills
• Knowledge of, or the ability to learn, academic policies and procedures
• Knowledge of, or the ability to learn, Banner 9, Degree Works, and other software essential to academic advising
• Ability to work independently and as part of a collaborative team
• Ability to maintain focus in a fast-paced environment
• Ability to maintain a professional demeanor, including tact, discretion, and exceptional customer service in all aspects of the position

Preferred Qualifications

• Bachelor’s degree in a Liberal Arts/Social Science discipline
• Experience working in a college academic advising center, academic department, or other area of student/academic support
• Ability to read, write, and speak Spanish fluently

Job Description

Responsible for providing quality academic advising to current and prospective undergraduate students in the College of Liberal Arts at Texas State University.

Job Duties

The Academic Advisor I, under supervision of a director, provides quality academic advising to new, continuing, and returning undergraduate students at Texas State University. The Academic Advisor I also provides appropriate advising guidance and referrals for prospective and visiting students.

• Provide accurate and consistent information about major, degree requirements, and progress toward graduation
• Clearly explain complex information related to institutional policies and procedures
• Coordinate, plan, and prepare for advising sessions
• Engage with undergraduate students in-person, virtually, and over the phone
• Help undergraduate students define and develop realistic educational and career goals
• Maintain confidential student records through accurate and thorough documentation
• Review graduation applications and certify students’ eligibility for graduation
• Maintain collaborative relationships with academic units and university partners
• Acknowledge and research student concerns, collaborate with appropriate stakeholders, and advocate for solutions with a commitment to fairness and integrity
• Refer undergraduate students to appropriate resources for assistance
• Participate in university efforts toward recruitment and retention such as Bobcat Day and New Student Orientation
• Provide recommendations for continuous improvement of advising services and integrate practices aimed at improving the student experience
• Commit to ongoing professional development and attainment of knowledge regarding industry advancements and best practices in academic advising
• Provide clerical assistance as needed
• Complete work at the request of other campus offices to support processes related to compliance and/or student degree progress
• Other duties as assigned