Academic Advisor I or II (multiple positions)

Department

Data and Enrollment Mgmt, CLAS

About the University

Established in 1965, Metropolitan State University (MSU Denver) was founded to serve students who were underrepresented in higher education whose life paths and experiences did not fit the traditional mold. Sixty years later, the University continues to serve over 16,000 of Colorados extraordinary and diverse students, providing them with the foundation on which to build their unique aspirations. As the third largest public institution of higher education in Colorado, MSU Denver is a model university for todays college students.

Proud of its federal designation as a Hispanic-Serving Institution that also offers graduate programs (gHSI) and the only Seal of Excelencia certified institution in Colorado, the University serves the most diverse undergraduate student population in the state, as well as the most first-generation students. Through affordable, flexible, and holistic education, MSU Denver helps students build essential skills grounded in a multicultural and global perspective that lead to undergraduate and graduate degrees, and career and life success.

At MSU Denver, we are committed to our CADRE values:Community, Access, Diversity, Respect, and Excellence. We strive to create a supportive and inclusive environment where all community members are valued and belong. Our dedication to breaking down barriers to education, fostering open dialogue, and promoting world-class scholarship ensures that we provide exceptional services and innovative learning opportunities for our students, faculty, and staff.

About the College of Letters, Arts, and Sciences

The College of Letters, Arts, and Sciences (CLAS) is the largest college at the University, housing nineteen academic departments, five centers and institutes, and numerous programs focused on community service, social justice, and global discovery. The College embraces and celebrates the diverse, intersectional identities of our students, faculty, and staff and works to create a community where all members can thrive through belonging, expression, and positive influence in shaping one other.

Position Summary

The College of Letters, Arts, and Sciences at MSU Denver invites applications for Academic Advisors, either at the Academic Advisor I or Academic Advisor II level. We anticipate hiring several candidates from this posting.

The Academic Advisor I at MSU Denver is primarily responsible for advising a caseload of students on degree requirements and providing long-term degree planning.Academic advisors help students develop educational goals and define a career path, through use of a variety of advising approaches and tools. Further, they monitor student progress, making targeted outreach to students to address potential obstacles in retention and graduation. Academic advisors also participate in University-wide and unit-specific advising initiatives.

In addition to the responsibilities above, the Academic Advisor II at MSU Denver works with advising leadership, immediate supervisors, and faculty and/or staff where appropriate, to understand advising and retention data and student success implementation strategies. Assisting with and/or participating in recruiting events may also be required.

Responsibilities

Examples of Work Performed

• Provide Advising Services to Students
• Conduct advising sessions with students, assist with course selection, scheduling and registration questions using advising-based technology
• Utilize knowledge of curriculum to help students with long-term degree planning
• Prepare and maintain advising documentation in the current student success/customer management system
• Refer students to appropriate University resources
• Provide basic information related to career planning, financial literacy, admissions and other applicable information related to student needs
• Teach students about electronic advising and registration tools and how to best utilize them for success (e.g., Degree Progress Reports, Student Hub, Student Success Collaborative suite, etc.)
• Participates in New Student Orientation sessions and Registration events.
• Participation in recruiting events may be required
• Monitor Progress and Retention of Assigned Students
• Utilize advising-based systems to track and engage assigned students who are at-risk of not being retained (Early Alert)
• Deliver appropriate student-centered outreach
• Participate in retention initiatives
• Professional Development
• Begin or continue building knowledge of advising techniques and approaches
• Participate in university-wide and unit specific advising professional development opportunities (e.g., Advising retreats, NACADA webinars, conferences, etc.)
• Serve on committees, councils, taskforces, etc. where appropriate
• Other Duties as Assigned

Required Qualifications

Academic Advisor I

• Bachelors degree
• Demonstrated experience in a professional setting helping others reach their academic, professional, and/or personal goals
• Demonstrated experience engaging with the educational needs of a diverse student population
• Demonstrated problem-solving, prioritizing, and preparation skills

Academic Advisor II

• Bachelors degree
• Has consistently demonstrated a thorough understanding of and effective execution of Advisor I responsibilities, and alignment with the operational commitments of the MSU Denver advising program
• Experience using computer-based student information system(s) (e.g., Ellucian Banner, PeopleSoft, CampusVue, etc.)
• Demonstrated experience with advising techniques or approaches at an accredited institution
• Demonstrated experience engaging with the educational needs of a diverse student population
• Demonstrated problem-solving skills

Preferred Qualifications

Academic Advisor I

• Masters degree in either Higher Education, College Personnel, Counseling, or an academic discipline
• Experience using computer-based student information system(s) (e.g., Ellucian Banner, PeopleSoft, CampusVue, etc.)
• Bilingual (English/Spanish) proficiency desirable

Academic Advisor II

• Masters degree in either Higher Education, College Personnel, Counseling, or an academic discipline
• Demonstrated experience in accessing, understanding, and/or using student data for successful outcomes
• Bilingual (English/Spanish) proficiency desirable
• Experience assisting with developing and/or leading trainings, workshops, or presentations

We encourage you to apply even if you do not meet every preferred qualification. We are most interested in finding the candidate who will best contribute to our College and the University.

Schedule Information

• Full-time
• Exempt
• Days of Week: Monday - Friday, 8:00 am - 5:00 pm
• Evenings and Weekend Work: Weekend work on rare occasion for orientations
• Schedule: Hybrid schedule flexibility with in person work as well as some remote opportunities subject to supervisor approval and program needs.
• Travel: For professional development opportunities only

Salary for Announcement

Under Colorado law, MSU Denver is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account a variety of factors including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The salary ranges that the University reasonably expects to pay for these positions are established at:

Academic Advisor I: $49,000 - $52,000
Academic Advisor II: $52,000 - $55,000

These positions are paid monthly and are eligible for MSU Denver benefits.

Instructions to Apply

Please apply by visiting our career site, https://www.msudenver.edu/careers, and searching for JR105353.

The following documents are required to be included with your application:

• Resume
• Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position

Due to volume of applications received, incomplete applications may not be reviewed; please ensure you have uploaded all required documents.

Professional references and their contact information will be requested from the finalist/s. At least one reference provided must be a supervisor (either current or former).

Official transcripts will be required of the candidate selected for hire.

Deadline

Applications accepted until position is filled; priority given to applications received by Thursday, June 18, 2026 at 11:59 PM MST.