Academic Advisor (Open-Rank)

Advance equity by understanding and advocating on behalf of the needs of all student populations including students of color, first-generation, first-time to college, transfer, veteran, international, and online students.

Partner with students to develop advising relationships that foster students' sense of belonging to college and campus communities.

Communicate timely, consistent, and accurate information about degree requirements including general, CU Denver Core, CLAS, and academic program (i.e., major and minor) graduation requirements.

Develop a depth of knowledge and understanding of specific major and minor requirements to advise a focused caseload of CLAS majors and minors.

Interpret and communicate information about complex college and university policies and procedures.

Document detailed notes from email, phone, online/virtual, scheduled and drop-in advising contact with students.

Deliver individualized support that is responsive to student needs and facilitates relevant referrals to campus resources.

Engage in professional development activities to remain current with academic advising best practices.

New Student Programs

• Prepare for and facilitate in-person and virtual academic advising presentations and appointments for groups of first-time, first-year, and transfer students, including online-only students, during New Student Orientation.
• Support and implement processes to ensure the accuracy of new student records and Degree Audits related to prior learning credit (e.g., Advanced Placement, International Baccalaureate, Dual or Concurrent Enrollment, and transfer credit).
• Collaborate with campus partners to promote new student engagement experiences (e.g., First-Year Experiences) that support students through their transition into CU Denver and CLAS.

Retention and Graduation

• Develop, conduct, and track proactive outreach campaigns to advising caseload, including specific student populations, using advising tools and systems.
• Implement retention and early intervention initiatives for students in need of academic support, including students on different levels of academic standing.
• Collaborate with campus constituents to promote student engagement experiences (e.g., internships and independent studies) that assist students in exploring and preparing for careers or post-baccalaureate education.
• Collaborate with campus partners (e.g., Center for Undergraduate Exploration & Advising, Admissions, Registrar, Student Transitions and Family Engagement, First-Year Experiences, etc.) to support campus-wide student success initiatives.
• Proactively monitor students' degree progress and support students' development of academic plans using advising tools and systems.
• Support returning and readmitted students, including students returning from academic suspension.
• Complete initial and final graduation checks for fall, spring, and summer graduates.

Committee and Campus Involvement

• Represent CLAS Academic Advising on college and university committees.
• Serve as a primary academic advising liaison to designated CLAS academic departments, programs, and university student affairs partners.
• Partner with liaisons in CLAS academic departments to remain current on and communicate major and minor program updates or changes to the CLAS Academic Advising team.
• Collaborate with the CLAS transfer credit and degree audit team and major advisor(s) to support transfer credit evaluation and degree audit functionality.

Advising Systems and Technology

• Use CU Student Integrated Systems (CU-SIS), uAchieve, EAB Navigate360, CollegeSource Systems (i.e., TES and Transferology Lab), OnBase, and Slate by Technosolutions to advise students.
• use web-based tools (e.g., Zoom, Microsoft Teams, and Qualtrics) to facilitate academic advising presentations, including online/virtual advising appointments, communicate with colleagues, and support assessment of advising initiatives.

Qualifications you already possess (Minimum Qualifications)
Applicants must meet minimum qualifications at the time of hire.

Academic Services Professional

• A bachelor's degree from an accredited college or university
• One year of full-time professional-level higher education experience in an academic advising or student affairs office or position
  • Twelve (12) months of paraprofessional experience at the graduate level (e.g., graduate assistantship experience) in an academic advising or student affairs office or position may be counted toward the full-time professional-level experience.

Academic Services Senior Professional

• A bachelor's degree from an accredited college or university.
• Three years of full-time professional-level higher education experience in an academic advising or student affairs office or position (paraprofessional experience, including graduate assistantship experience, may not be counted as full-time professional-level experience)

Preferred Qualification to possess (Preferred Qualifications)

• One (1) or more years of direct experience working with undergraduate students in academic advising or new student or retention programs, including orientation, early action, student and academic support programs, or other enrollment and retention activities.
• Demonstrated skills and experience utilizing technology to support proactive and effective academic advising practices and processes across multiple modalities (i.e., in-person, phone, and virtual/remote).
• Demonstrated success supporting a large and diverse caseload of students.
• A master's degree (completed or in progress) in higher education, student affairs, college student personnel, counseling, education or related fields from a regionally accredited college or university or two years of full-time professional-level higher education experience in an academic advising or student affairs office or position.

Knowledge, Skills, and Abilities

• Knowledge of higher education systems, college student development, and student success practices.
• Knowledge of and ability to apply culturally responsive, inclusive, and equity-centered practices in support of providing outstanding academic advising and student service.
• Skill in building trusting and highly collaborative relationships with individuals from diverse backgrounds, including students, team members, faculty, administrators, and campus partners
• Skill in communicating complex information clearly and effectively through written, oral, and virtual modalities.
• Skill in using technology and learning new software systems to manage information, communicate, and support student services.
• Ability to apply effective listening, critical thinking, sound evaluation, and problem-solving skills to complex situations.
• Ability to accurately manage, analyze, organize, and document student, academic, and institutional information with attention to detail, accuracy, and quality.
• Ability to organize and prioritize independent work and multiple responsibilities in a high-volume, fast-paced environment.
• Ability to contribute to additional role-, team-, and office-connected responsibilities as needed.

Conditions of Employment

• The CLAS Academic Advising Office supports approved flexible schedules and hybrid work consistent with the needs and responsibilities of this position. This position may be responsible for additional relevant activities that support the work and mission of the CLAS Academic Advising Office.
• Please note: some position activities require evening and weekend commitments.

Mental, Physical, and/or Environmental Requirements

• This position is performed partly on site and partly in a hybrid or remote environment.
• Work performed on site requires the ability to sit for extended periods, stand and walk occasionally, reach with hands and arms, use hands to manipulate a keyboard and mouse, and have good near vision for computer work; often requiring minimal lifting, but may involve bending or reaching to retrieve items from shelves or drawers.
• Work performed in a hybrid or remote environment requires maintaining a dedicated workspace free of excessive noise or distractions, reliable internet connectivity, and the ability to participate in virtual meetings for extended periods. Employees must be able to independently manage time, remain stationary for prolonged computer-based work, and transport necessary equipment (such as a laptop and peripherals) between their remote work location and the office as needed.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at workplaceengagement@ucdenver.edu .

Employment Sponsorship
Please be advised that this position is not eligible now or in the future for visa sponsorship.

Compensation and Benefits

Academic Services Intermediate Professional

• The salary range (or hiring range) for this position has been established at $53,000 – $57,000.

Academic Services Senior Professional

• The salary range (or hiring range) for this position has been established at $55,000 – $59,000.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is not eligible for overtime compensation. Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits Total Compensation Calculator: http://www.cu.edu/node/153125

Application Deadline
Applications will be accepted until the position is filled. Preference will be given to complete applications received by Oct 30, 2026, 11:59:00 PM. Those who do not apply by this date may or may not be considered.

Required Application Materials:
To apply, please visit: http://www.cu.edu/cu-careers and attach:

• A cover letter which specifically addresses the job requirements and outlines qualifications
• A current CV/resume
• List of three references (we will notify you prior to contacting both on and off-list references)

Questions should be directed to Brigid Kane, brigid.kane@ucdenver.edu .

Background Check Policy
The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.