Job ID: 320178
DepartmentADVISING (SB-ADV-IUSBA)
Department InformationThe Indiana University (IU) South Bend Undergraduate Advising Center (UAC) provides centralized academic advising designed to help students successfully navigate their academic experience from enrollment through degree completion.
Academic advisors partner with students to develop educational plans, understand degree requirements, explore academic and career goals, connect with university resources, and make informed decisions that support their continued progress toward graduation. The advisor will work with faculty, academic departments, and campus partners to provide coordinated student support and contribute to IU South Bend's priorities for student success, retention, and degree completion.
Department-Specific Responsibilities
- Provides comprehensive academic advising to an assigned caseload of undergraduate students across designated academic programs.
- Assists students with academic planning, course selection, degree requirements, university policies and procedures, and progress toward timely degree completion.
- Works with students to understand how academic choices relate to their educational, career, graduate school, and long-term professional goals.
- Monitors student academic progress and proactively engages students who may benefit from additional advising, academic support, or other university resources.
- Maintains current knowledge of assigned academic programs and curricula, degree requirements, academic policies, and university advising practices.
- Develops proficiency in university advising technologies and student information systems, including Stellic and other systems utilized to support academic planning and student success.
- Collaborates closely with faculty, academic departments, and other campus partners to ensure accurate, consistent, and coordinated advising for students.
- Connects students with appropriate campus resources and services, including academic support, career services, experiential learning opportunities, and other resources that contribute to student success.
- Maintains accurate and timely advising records and documentation in accordance with university policies and Family Educational Rights and Privacy Act (FERPA) requirements.
- Participates in new student orientation, registration activities, recruitment programs, student success initiatives, and other advising or campus events as assigned.
- Supports the Undergraduate Advising Center's centralized advising model and collaborates with fellow advisors to promote consistent advising practices and an accessible, student-centered advising experience.
- Participates in ongoing professional development to remain current on academic advising practices, university policies, technology, and resources affecting students.
- Demonstrates flexibility in advising students across academic programs and adjusts assigned advising populations based on enrollment trends, student needs, and Undergraduate Advising Center priorities.
General Responsibilities
- Provides academic counseling for students pursuing or considering majors, minors, or certificates. Guides students in planning their course of study in concert with the departments' curricular requirements; explains curriculum requirements and school and campus policies.
- Meets with students in groups and 1-on-1 to guide students in academic programs that will meet their educational needs and the requirements of their chosen major, minor, and/or certificate.
- Assists students in making informed decisions about a choice of major and potential career or graduate school direction; helps students to assess their interests, values, and academic skills and to understand these in relation to major choice and potential future career/graduate school options.
- Teaches students how to navigate university systems, academic processes, and policies; empowers student accountability in academic decisions about courses, career direction, and long-term plans; and provides guidance on avenues for increased involvement as an IU student and in the IU community.
- Refers students to appropriate campus resources, such as academic support resources, placement programs, internship and overseas study opportunities, etc.
- Tracks and monitors students' academic progress, reviews and maintains confidential student records to ensure that students meet requirements and to document advising discussions, and communicates this information in a timely manner to students and to appropriate academic offices when necessary.
- Represents the advising function as a presenter at campus meetings and recruiting functions; assists in developing written advising materials for use in student events.
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
- Bachelor's degree in a related field.
Preferred
- Master's degree in higher education, student affairs, counseling, education, or a related field.
WORK EXPERIENCE
Preferred
- Experience in student affairs, teaching, academic advising, or related field.
- Experience in academic advising, student affairs, student services, teaching, counseling, or another student-support environment.
- Experience working with undergraduate students in an educational setting.
- Experience assisting students with academic planning, degree requirements, student development, or educational and career decision-making.
- Experience using student information systems, advising records systems, and/or degree planning tools.
- Experience collaborating with faculty, academic departments, and student-support units to address student needs.
SKILLS
Required
- Proficient written and verbal communication skills.
- Maintains a high degree of professionalism.
- Demonstrates time management and priority setting skills.
- Demonstrates a high commitment to quality.
- Possesses flexibility to work in a fast-paced, dynamic environment.
- Seeks to acquire knowledge in area of specialty.
- Uses and learns new technology proficiently and changes practices with changing technology.
- Meet Best Practices and National Standards for Academic Advising.
- Understands and meets Family Educational Rights and Privacy Act (FERPA) requirements.
Preferred
- Demonstrates commitment to student success, retention, and degree completion.
- Strong interpersonal and relationship-building skills with the ability to establish rapport with students from a variety of backgrounds and experiences.
- Ability to explain complex academic requirements, policies, and processes in a clear and student-centered manner.
- Strong organizational and case-management skills with the ability to manage an assigned advising caseload and maintain timely student records and follow-up.
- Ability to identify student needs and make appropriate referrals to academic and student-support resources.
- Demonstrates ability to learn and effectively use advising technologies and student information systems (SIS).
- Ability to work collaboratively with faculty, staff, advisors, and other campus partners.
- Strong problem-solving skills and the ability to exercise sound judgment when addressing student questions and concerns.
- Ability to maintain confidentiality and appropriately handle sensitive student information.
- Ability and willingness to develop knowledge of assigned academic programs, curricula, and student populations.
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
The position may occasionally require participation in evening or weekend activities associated with student orientation, registration, recruitment, or other university events.
Work LocationIU South Bend Campus
South Bend, Indiana
Advertised Salary$43,888.00 per year
Benefits OverviewFor full-time staff employees, Indiana University offers a wide array of benefits including:
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job ClassificationCareer Level: Core
FLSA: Exempt
Job Function: Student Services
Job Family: Academic Advising
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Equal Employment OpportunityIndiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
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