The mission of The University of Bridgeport is to promote
academic excellence, personal responsibility, and commitment to
service. Distinctive curricula in an international, culturally
diverse supportive learning environment prepare graduates for life
and leadership in an increasingly interconnected world.
Position Summary
The Academic Operations Manager provides operational leadership and
administrative support for academic affairs functions, ensuring the
efficient execution of academic policies, procedures, scheduling,
faculty appointments, curriculum workflows, accreditation
reporting, and institutional initiatives. The position serves as a
central coordinator between academic departments and administrative
offices to promote effective communication, compliance, and student
success.
This role requires strong project management, organizational,
analytical, and interpersonal skills, with the ability to manage
multiple priorities in a dynamic higher education
environment.
Essential Duties and Responsibilities
Academic Operations
- Coordinate academic affairs processes and workflows across
schools, colleges, and departments.
Manage academic calendars, scheduling timelines, and key
operational deadlines.
Monitor compliance with institutional policies and
accreditation requirements.
Develop and maintain operational procedures and
documentation.
Faculty Administration
- Coordinate faculty appointment, reappointment, and contract
processing.
- Track faculty workload assignments and instructional staffing
needs.
- Assist with adjunct hiring workflows and documentation.
Curriculum and Governance Support
- Support curriculum review and approval processes.
- Coordinate documentation for curriculum committees and academic
governance bodies.
- Maintain official records of approved curriculum actions.
- Track implementation of approved academic program
changes.
Scheduling and Enrollment Operations
- Coordinate course scheduling processes and production
timelines.
- Review schedules for compliance with institutional
policies.
- Collaborate with academic departments to optimize course
offerings.
Data Management and Reporting
- Generate reports related to enrollment, faculty workload,
course scheduling, and academic operations.
- Maintain data integrity within student information
systems.
- Support preparation of accreditation, state, federal, and
institutional reports.
- Analyze operational data and provide recommendations for
process improvement.
Accreditation and Compliance
- Support accreditation activities and documentation
management.
- Maintain records required for regulatory and accrediting
agencies.
Project Management
- Manage assigned academic affairs projects from initiation
through completion.
- Coordinate cross-functional teams and stakeholders.
- Develop project timelines and monitor progress toward
deliverables.
- Recommend process improvements to increase efficiency and
effectiveness.
Qualifications
Qualifications
Required
- Bachelor's degree from an accredited institution.
- Three to five years of progressively responsible administrative
or operational experience, preferably in higher education.
- Experience managing complex processes and multiple
deadlines.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Advanced proficiency with Microsoft Office Suite, particularly
Excel.
- Experience working with databases and enterprise systems.
Preferred
- Master's degree.
- Experience with Ellucian Colleague, Banner, Jenzabar, or
similar student information systems.
- Experience supporting accreditation or regulatory compliance
activities.
- Knowledge of curriculum management and academic governance
processes.
- Experience with project management methodologies.
Knowledge, Skills, and Abilities
- Understanding of higher education operations and academic
administration.
- Ability to interpret and apply institutional policies and
regulations.
- Strong organizational and project management skills.
- Ability to maintain confidentiality and exercise sound
judgment.
- Strong attention to detail and commitment to accuracy.
- Ability to work independently while collaborating effectively
across departments.
- Demonstrated customer service orientation and
professionalism.
Full-Time Employee Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Pet Insurance
- 401k employer match
- Employee & dependent life insurance
- Great tuition benefits for employee, spouse &
dependents
- PTO program
- Flexible work schedules
(This job description does not constitute an employment
agreement between The University of Bridgeport and employee. It is
used as a guide for personnel actions and is subject to change by
the employer as the needs of the employer and requirements of the
job change.)
The University of Bridgeport provides equal employment
opportunities (EEO) to all employees and applicants for employment
without regard to race, color, religion, gender, sexual
orientation, gender identity or expression, national origin, age,
disability, genetic information, marital status, amnesty, or status
as a covered veteran in accordance with applicable federal, state,
and local laws. The University of Bridgeport complies with
applicable state and local laws governing non-discrimination in
employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment,
including, but not limited to, hiring, placement, promotion,
termination, layoff, recall, transfer, leaves of absence,
compensation, and training.
