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Job Title: Academic Program Services Specialist 2
Department: FAES | Agricultural, Environmental and Development Economics
The Department of Agricultural Communication, Education, and Leadership (ACEL) seeks a highly organized, student-centered Undergraduate Program Manager to lead undergraduate recruitment, student engagement, and student success initiatives. This position plays a key role in attracting future students, supporting current students, and fostering a welcoming, connected community from recruitment through graduation.
Reporting to the Department Chair, the Undergraduate Program Manager serves as the primary contact for prospective students and families, coordinates departmental recruitment and student engagement activities, supports students transitioning from Ohio State ATI and regional campuses to Columbus, and manages scholarship, recognition, and student event processes.
The role works closely with faculty, academic advisors, college recruitment teams, the department's Communication and Marketing Specialist, and external stakeholders including Ohio FFA, agricultural educators, employers, and industry partners.
Key Responsibilities
Undergraduate Recruitment
- Lead departmental recruitment efforts for undergraduate majors in Agricultural Communication, Agriscience Education, and Community Leadership.
- Represent ACEL at CFAES and university recruitment events, including State and National FFA Convention, Spark Expo, FFA Camp, career fairs, and Explore Our Fields Day.
- Coordinate prospective student and family visits, including individualized experiences and event-based visits.
- Track recruitment and applicant engagement to inform outreach strategies.
- Collaborate with the Communication and Marketing Specialist to develop recruitment content and messaging.
Student Engagement, Retention, and Success
- Design and implement programs that promote student engagement, retention, and success.
- Serve as a primary departmental resource for undergraduate students.
- Support student organizations and student-focused initiatives.
- Partner with academic advisors and program leaders to connect students with campus resources and support services.
Regional Campus and Transition Support
- Support ACEL students attending Ohio State ATI, Wooster, and regional campuses.
- Coordinate transition programming that assists students moving to the Columbus campus.
- Organize faculty visits, student visits, and community-building activities across campuses.
- Collaborate with CFAES recruitment and student services teams to enhance student success and retention.
Student Events, Scholarships, and Recognition
- Plan and coordinate departmental student events, including the annual ACEL Spring Recognition Banquet.
- Manage undergraduate scholarship processes, including application administration, committee support, student notifications, and recognition activities.
- Coordinate student awards and recognition programs.
- Support donor stewardship efforts, scholarship appreciation activities, and college-wide recognition events.
Program Administration, Reporting, and Assessment
- Monitor and report enrollment and recruitment data across Columbus, Wooster, and regional campuses.
- Support departmental assessment and evaluation efforts, including surveys and data collection.
- Contribute information for annual reports, accreditation reviews, and program evaluations.
- Manage student communication channels and ensure information is timely, accurate, and aligned with university standards.
Required Qualifications
- Bachelor's degree or equivalent combination of education and experience.
- Minimum of two years of relevant experience in student recruitment, admissions, student services, academic program coordination, or related fields.
- Demonstrated ability to manage multiple projects, programs, and events simultaneously.
- Strong interpersonal, organizational, written, and verbal communication skills.
- Experience working collaboratively with diverse stakeholders.
- Proficiency with standard office and communication technologies.
- Ability to travel within Ohio and work occasional evenings and weekends.
Preferred Qualifications
- Master's degree in Agricultural and Extension Education, Higher Education and Student Affairs, Agricultural Communication, or a related discipline.
- Four or more years of related experience.
- Knowledge of agriculture, agricultural education, and FFA.
- Experience with CRM and student information systems such as Workday, Salesforce, Slate, or similar platforms.
- Experience coordinating scholarships, recognition programs, or student events.
- Experience supporting students across multiple campuses.
- Experience with surveys, data collection, reporting, and student communications.
Additional Information:
- This job profile is an Academic Program Services Specialist 2 (S2 level) on the career roadmap.
- The offer for this position will fall within the positions pay range based on internal equity, unit's available budget, and the candidate's qualifications
Location: Agricultural Administration (0003)
Position Type: Term (Fixed Term)
Scheduled Hours: 40
Shift: First Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.
About The Ohio State University
The Ohio State University, one of the biggest and most comprehensive universities in the country, creates experiences that bring together expertise, ideas and resources to improve communities locally and globally.
Ohio State is regularly honored as one of the nation's top 20 public universities. With campuses and research centers throughout the state, the institution's unrivaled depth and breadth advance innovation, health care and research within Ohio's communities. For more than 150 years, Ohio State has inspired the next generation of leaders, discovering groundbreaking medical breakthroughs and finding solutions to the problems the world is facing now.
Ohio State also has a top-rated academic medical center and a premier cancer hospital and research center.
Ohio State offers more than 200 majors and programs — plus 500 specializations — for undergraduates, in addition to more than 230 master's, doctoral and professional degree programs and an estimated 12,000 course offerings.
Join Ohio State's Community
At The Ohio State University, we connect people, ideas and resources to put knowledge into practice and create meaningful impact in people's lives. Buckeyes lead with purpose. We advance excellence and inspire people to join in and take action. Together, we'll create meaningful impact at a scale few others can match.
Explore our Extensive Benefits
Ohio State provides access to opportunities and resources for all employees. Starting your first day, Ohio State offers you a comprehensive benefits package.
- WORK-LIFE: Flexible and remote work arrangements where applicable, child care program, and access to educational, athletic and cultural events.
- RETIREMENT: State pension and alternative options with competitive employer contributions, as well as optional supplemental plans.
- HEALTH: Medical, dental, vision and prescription coverage, life insurance, flexible spending accounts and wellness programming.
- TIME OFF: Paid vacation and sick time, parental and medical leave plus 11 paid holidays. Short and long-term disability options also available.
- FINANCIAL: Tuition assistance for employees and their dependents, adoption assistance, and discounts with preferred vendors and university partners.
- WELLNESS: Lifestyle spending account, employee assistance program, health reimbursement account, and employee wellness program.
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