Academic Program Specialist

Job Summary:

The Academic Program Specialist is responsible for providing support to undergraduate and graduate programs in the Department of Economics through coordination of administrative operations, curricular initiatives, communications, and marketing. The Specialist collaborates with the Department Chair, program directors, faculty, and students to enhance visibility, streamline processes, and support departmental priorities.

Duties & Essential Job Functions:

1. Assists with all program administration for the Master of Science in Economics with Quantitative and AI Methods (MSEQAI) Program.
2. Acts as the point of contact for associated programs admissions by educating students about admission policies and procedures; guiding prospective students through the admissions process, gathering information on program inquiries and maintaining databases for mailings and communications.
3. Supports student programming by assisting with advising logistics, communications, and coordination of various orientations, workshops, and academic events. Track programs participation and student engagement in various programs and events.
4. Assists department faculty with various administrative needs for related programs, including support for course coordination and creation of course materials.
5. Manages public relations by greeting students in person or on the telephone; answering or referring inquiries; providing information and assistance regarding program functions; maintains a professional front office.
6. Assists program directors with initiatives, course scheduling, and CourseDog management.
7. Coordinates program events by scheduling appointments, making travel and meal arrangements, and scheduling class visits.
8. Works collaboratively with college marketing specialist to ensure timely and relevant content per college initiatives; manages communication outlets (including website, social media, and other digital content); designs promotional materials; coordinates recruitment campaign newsletters and email outreach.
9. Monitors expenses by gathering and reporting budget information, and facilitating and monitoring reimbursements for faculty and students. Ensures proper documentation for transactions are maintained in Excel. Communicates with faculty and students about required procedures and forms.
10. Produces information by developing, transcribing, formatting, inputting, editing, retrieving, copying, filing, and transmitting text, data, and graphics.
11. Organizes work by reading, routing and answering correspondence; collecting, maintaining and prioritizing information; managing program procedures and telecommunications; updating records.
12. Maintains databases for enrollment, outreach, and program metrics; generate reports for planning and assessment; track trends and performance in Excel.
13. Supports adjunct and student hiring procedures; coordinates onboarding and documentation; liaises with HR to ensure policy compliance.
14. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.
15. Performs other related duties as assigned.