Academic Program Specialist

Job Details

Academic Program Specialist
Milwaukee, WI
Full Time
JR10010205

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Position Title:
Academic Program Specialist

Job Category:
Academic Staff

Employment Type:
Regular

Job Profile:
Academic Program Specialist

Job Duties:
Contributes to the development, implementation, administration, coordination, and evaluation for one or more academic programs to ensure effectiveness in meeting departmental and student development goals and initiatives. Strives to create a welcoming, equitable, and inclusive work environment. Specifically, this position will lead onboarding of students for the Communication Sciences and Disorders (CSD) and Physical Therapy (PT) programs, manage affiliation agreements for the CSD and PT programs and lead the day-to-day operations of the CSD internal student training clinic. Duties and Key Job Responsibilities: Contributes to the development, implementation, administration, coordination, and evaluation for multiple academic programs to ensure effectiveness in meeting programs' delivery of clinical education goals. Strives to create a welcoming, equitable, and inclusive work environment. Specifically, this position will lead onboarding of students for the Communication Sciences and Disorders (CSD) and Physical Therapy (PT) programs, manage affiliation agreements for the CSD and PT programs, and lead the day-to-day operations of the CSD internal student training clinic.

• Utilizes independent judgement regarding development, implementation, promotion, and evaluation for one or more academic programs, initiatives, or events.
• Manages communication with internal and external partners to support maintenance of Affiliation Agreements
• Tracks status of Affiliation Agreements with partner institutions
• Identifies program, needs, contributes to the development of unit workflows, schedules logistics and secures resources for meetings, events, and interviews. Specifically, tasked with:

• Schedules patient visits to the CSD clinic
• Maintains regular communication with students preparing for field/clinical placements and/or on field/clinical placements
• Coordinates program components and evaluates program effectiveness and provides recommendations for improvement.
• Facilitates onboarding of students into field placements, including but not limited to vaccination status, site training requirements, substance testing requirements, etc.
• Oversees criminal background checks as required by clinical partners.
• May supervise the day-to-day activities of one or more academic programs and resolves issues exercising discretion to meet unit goals.
• Performs billing for services for the CSD clinic
• Manages placement database(s) (e.g, Exxat, CALIPSO), including setting up placement opportunities and assisting clinical instructors with database access.

Part of this role involves supporting an on-campus clinic, so work will be performed on the UW Milwaukee campus on clinic days. Requests for remote work during non-clinic days considered after the initial training period.

Key Job Responsibilities:

• Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel
• Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring
• Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff
• Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports
• Serves as the primary contact and subject matter expert for specified program policies and procedures
• Coordinates with senior management to define program goals and fiscal objectives
• Identifies opportunities for program improvements and makes recommendations to the appropriate entities

Department: The University of Wisconsin-Milwaukee College of Health Professions & Sciences offers a wide array of health-related academic programs in biomedical sciences, global health, health care administration, nursing, the rehabilitation sciences, and sustainable peacebuilding serving 2300+ students. The faculty and staff in these areas are training our graduates for high-demand careers. Many of our degree programs are nationally recognized and ranked and have achieved the highest accreditation possible. The academic quality of our programs is excellent, and through our outreach and e-Learning programs, we have extended access to our educational resources to distant locations. Our interdisciplinary collaborations continue to expand, which has enabled us to establish a distinguished presence on campus and become an engine for innovation for southeastern Wisconsin. Through research, our faculty, staff, and students continue to break new ground and pioneer investigations that are helping advance discoveries critical to the health care professions and sciences. We are proudly dedicated to serving our community through fruitful partnership with many organizations, alumni, and friends. The school of Rehabilitation Sciences & Technology (RS&T) offers programs in Physical Therapy, Communication Sciences & Disorders, Occupational Therapy, Occupational Science and Technology, Athletic Training, Sport and Performance Psychology, and Therapeutic Recreation. The school has a strong focus on healthcare, interprofessional education, experiential learning, evidence-based practice, technology, and patient-centered care.

Compensation: The target hiring range for this position is expected to be $45,000-$52,500. The final offer will be contingent upon the knowledge, skills, and abilities demonstrated throughout the selection process.

Required Qualifications:

• Bachelor's Degree
• Proficient with Microsoft office products
• Experience with scheduling work

Preferred Qualifications:

• Experience with billing
• Experience in academic operations
• Experience with academic operations platforms such as Workday, Exxat, or other similar software solutions
• Experience with customer/client support

How to Apply: Interested applicants are required to apply online and provide a cover letter and resume that address your professional level work experience as it relates to all required and preferred qualifications. PLEASE NOTE: resume and cover letter will need to be uploaded to the same area in the application. Note: Applicants must complete all required fields and attach all required documents prior to submitting the online application to ensure full consideration. Additional documents submitted aside from a cover letter and resume will not be considered. In instances where the Search and Screen Committee is unable to ascertain from the candidates' application materials whether they meet any of the qualifications, they may be evaluated as not meeting such qualifications. Finalist candidates(s) will be asked to provide three professional/supervisor references through an external reference checking tool. References will not be contacted prior to candidates being notified.