"Academic Program Support Specialist- AEI"

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia.

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Department Information

DEPARTMENT-SPECIFIC TASKS AND RESPONSIBILITIES:

• Coordinates scheduling for Research Consultation and Instruction Services, including room reservations, preparation of instructional materials, and creation of appropriate signage to support student engagement.
• Serves as a liaison among instructional faculty, students, and librarians to address inquiries, resolve issues, and ensure seamless service delivery.
• Exhibits a strong aptitude for learning and understanding the scope, subject coverage, and foundational structure of undergraduate academic library databases and collections.

Job Summary

Plans and implements program initiatives for the assigned college, academic department, and/or academic unit. Participates in the generation of program resources, communication, design and development of operating goals, objectives, and protocols. Serves as primary point for program implementation and operational matters. Provides technical, professional and programmatic guidance, consultation, and support.

Responsibilities

KEY RESPONSIBILITIES:

• Develops, plans and coordinates the implementation and execution of programs, special projects, events and other initiatives designed to achieve the overall mission, goals, and objectives of the assigned program(s) and/or department(s)
• Oversees and administers all facets and activities related to day-to-day operations of the assigned program(s) and/or departments
• Serves as liaison with internal and external clients on all matters relating to program and/or department activities
• Provides, administers and/or coordinates the provision of technical guidance, consultation, related support to clientele within area of program focus
• Assists with forecast projections and budget for each fiscal year and evaluates progress towards financial goals and may be responsible for the program or department's purchasing card (PCard)
• Prepares and delivers presentations and collateral for program and/or department and events
• Coordinates and administers the collection, compilation, and analysis of program activity data, prepares comprehensive program reports and evaluation summaries
• May coordinate, administer and monitor social media presence and program outreach
• May supervise and/or lead assigned staff and/or students assistants

Required Qualifications

Educational Requirements: Bachelor's degree from an accredited institution of higher education in related field. Required Experience: One (1) year of work experience related to the position.

Preferred Qualifications

Preferred Educational Qualifications: An advanced degree from an accredited institution of higher education in a related field. Preferred Experience: Previous experience with program development and coordination. Previous experience in higher education.

Proposed Salary

The budgeted salary range is $45,900 to $55,000 annually. Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more! Visit https://hr.kennesaw.edu/benefits/index.php.

Knowledge, Skills, & Abilities

ABILITIES: Able to make administrative and/or procedural decisions and judgments. Able to handle multiple tasks or projects at one time meeting assigned deadlines. Able to devise, develop, collect and analyze statistical information and reports. KNOWLEDGE: Demonstrated professional knowledge and operational expertise within designated area of program focus. SKILLS: Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills. Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite). Strong attention to detail and follow up skills. Strong customer service skills and phone and e-mail etiquette.