Academic Services Professional

Robust Health Coverage : Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices.

Financial & Retirement Benefits : Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options.

Further Your Education : Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.

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Summary

Extended Studies Academic Outreach | High School Programs is an auxiliary unit that operates to extend the resources of the university to the community and beyond by providing highquality undergraduate and graduate courses for traditional and non-traditional students, as well as credit and non-credit professional and personal development experiences.

The Academic Services Professional is the primary customer service specialist to provide information and problem solving for internal and external audiences regarding a variety of courses/programs offered through Extended Studies Academic Outreach | High School Programs. This position provides operational support by utilizing various University systems.

The Academic Services Professional assists in managing the Noncredit programs and provides operational support for the High School Programs. In addition, this position serves as the primary HR and Financials Liaison for Extended Studies Academic Outreach department.

Essential Functions

The duties and responsibilities of the position include, but are not limited to:

10% Customer Service

• Assist faculty, staff, students, parents and all customers via phone and email who are seeking information regarding Extended Studies Academic Outreach | High School Programs.
  
  

30% Operational Support

• Manage day-to-day operational office support and contributes to the vision of Extended Studies Academic Outreach department, which provides support for auxiliary courses/programs operated by the colleges and other campus departments.
  
  
• Responsible for accurate data entry of Course Information Sheets (CIS) for Extended Studies Academic Outreach courses, resolves suspended and duplicate applications, generates grade rosters, inputs grades, registrations, drops/withdrawals, utilizes system reports in CU-SIS and other University systems as needed.
  
  
• Communicate and actively engages with Admissions and Records teams regarding application and course scheduling processes to ensure all associated tasks are following University protocol.
  
  
• Communicate with campus departments, regarding procedures and policies for scheduling Extended Studies Academic Outreach courses in CU-SIS.
  
  
• Serve on University and community committees as deemed necessary to accomplish the vision of Extended Studies Academic Outreach initiatives.
  
  

20% Extended Studies Program Support

• Assist in managing noncredit CEU courses
  
  
• Collaborate with campus departments and others to develop, implement and advertise noncredit courses.
  
  
• Update and improve enrollment instructions and websites for noncredit programs.
  
  

20% High School Program Support

• Assist in managing high school programs
  
  
• Communicate with administrators, parents, students regarding program options
  
  
• Update and improve enrollment instructions and websites for high school programs.
  
  

10% Human Resources Support

• HR Liaison for Extended Studies Academic Outreach programs. Creates and processes Letters of Offer, Scope of Work contracts and Person of Interest forms as needed to pay/activate instructors for various Extended Studies Academic Outreach programs.
  
  
• Responsible for accurate data entry in the HCM or PSC system for payments.
  
  
• Attends HR Liaison meetings/updates to ensure all University procedures are followed to efficiently pay individuals who perform services for Extended Studies Academic Outreach programs.
  
  

10% Financial & Procurement Support

• Manages all Procurement Services tasks such as: pcard reconciliation, office supply ordering, creating SPOs and other forms of payment of expenses as needed through CU MarketPlace and Concur Travel system.
  
  
• Assists with Financial tasks such as Creating Journal Entries.
  
  
• Attends Financial Liaison meetings/updates to ensure all University Procedures are followed for Extended Studies Academic Outreach programs.
  
  

These percentages are estimates. They can change daily, weekly, or monthly depending on work expectations. Please estimate percentage of time based on typical workload.

Tentative Search Timeline

• Priority will be given to applications submitted by: October 16, 2026.
• Potential interview dates: October 21, 2026 - October 28, 2026.
• Potential start date: November 11, 2026.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.

Qualifications :

• A Bachelor's degree from an accredited institution of higher education is required.(Substitution: A combination of education and related experience may be considered in lieu of a degree on a year for year basis)
• Must have experience working in a university, college or high school setting.
• Must have experience with detailed data entry is required.
• Experience in course/program management in a revenue generating environment is required.

The University of Colorado Colorado Springs has implemented a misconduct history check program with respect to final candidates for specific appointments. The misconduct history check program is intended to allow UCCS to collect and review information about a candidate's conduct at their previous institutions, specifically conduct related to sexual misconduct, harassment, and/or discrimination – before making hiring decisions. All final candidates to these appointments are required to complete an Authorization to Release Information and provide contact information for their previous institutions.