Account Representative

Location: Onsite, Oak Creek, WI

The Account Representative is responsible for partnering with customers and extending the sales responsibilities at Thrive Freeze Dry. This role is an advanced level of the customer service representative as they are independent decision makers interacting with the customers. They will practice empathy and have compassion for their customers, putting their customer’s needs first and thinking outside the box to offer win-win solutions. They will have open and honest communication to build rapport with each customer. They will be able to communicate “bad news” as needed.

Essential Functions Include: 

Qualifications Include:

• Bachelor’s degree in business, agribusiness, finance, or similarly situated degree, preferred.
• 2+ years of account management experience
• 2+ years' experience in the food ingredients or manufacturing industry, preferred.
• Proven examples of demonstrated excellence in the workplace including empathy, compassion, exceptional attention to detail, and managing their stress.
• Must display a cohesive ability of interpersonal and communication skills, both verbally and written.
• Knowledge of customer service, clerical applications, transportation, and supply chain activities necessary to ensure safe and accurate movement of finished goods and raw material inventory between suppliers, customers, and distribution centers.
• Must display a cohesive ability at interpersonal and communication skills, both verbally and written. They must be able to engage with individuals inside and outside of the organization and exercise sound judgement.

Key Performance Indicators:

Physical Requirements – Must be able to perform the following functions with or without accommodations: