Accounting Service Specialist

functions to support the efficient operation of the Business Office and Accounting Department.

Specific Position Duties

• Receive, process, and accurately record student payments, departmental deposits, loans, scholarships, miscellaneous receipts, and other College funds in accordance with established procedures.
• Balance and reconcile daily cash activity; prepare deposits; maintain supporting documentation; and research and resolve discrepancies.
• Prepare and process invoices for students, businesses, school districts, governmental entities, and other third-party customers.
• Assist with third-party billing for tuition, fees, continuing education, dual credit, contract training, and other College programs.
• Maintain accounts receivable records by applying payments and credits, monitoring outstanding balances, and assisting with collection efforts.
• Research and resolve billing discrepancies, unapplied payments, credits, and other customer account issues.
• Communicate with students, departments, businesses, school districts, and other customers regarding invoices, payments, account balances, and related inquiries.
• Maintain organized financial records, correspondence, and supporting documentation in accordance with College record-retention requirements.
• Assist with account reconciliations, journal entries, account corrections, financial adjustments, and other related accounting activities.
• Assist with audit preparation, fiscal year-end processes, reporting, financial research, and special projects as assigned.
• Research transaction histories and provide supporting documentation for internal and external inquiries.
• Maintain internal controls, safeguard confidential financial information, and provide professional customer service.
• Provide backup support for Business Office and Accounting Department functions and perform other related duties as assigned.

Minimum Qualifications

• High school diploma or equivalent required; additional coursework or training in accounting, bookkeeping, business, or a related field preferred.
• Experience in cash handling, invoicing, accounts receivable, bookkeeping, accounting, banking, or other financial transactions preferred.
• Demonstrated attention to detail, accuracy, and strong organizational skills, with the ability to maintain the confidentiality of financial information.
• Ability to prepare invoices, maintain financial records, research account activity, identify discrepancies, manage multiple priorities, and meet established deadlines.
• Effective written and verbal communication skills, with the ability to provide professional customer service while working independently and collaboratively as a member of the Accounting Department.

Preferred Qualifications

• Previous experience in accounting, bookkeeping, cashiering, invoicing, billing, accounts receivable, or other related financial functions.
• Experience preparing invoices, processing payments, and monitoring outstanding receivables.
• Experience with third-party, contract, or institutional billing processes.
• Experience researching, analyzing, and resolving customer account discrepancies.
• Experience working with computerized accounting, accounts receivable, or financial management systems.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Experience working in a college, university, governmental, or other public-sector accounting environment preferred.
• Knowledge of basic accounting principles, financial recordkeeping, and internal controls.
• Associates degree in accounting, business, or a related field preferred.