Accounts Payable Assistant

Overview

Reporting to the Accounts Payable Quality Assurance Manager, provide administrative, financial and customer service support to the Yale community. Review processed invoices for errors, and adherence to policy in Workday and maintain Sales Force queues for Quality Assurance Unit. Communicate and resolve transaction processing issues, with department administration, central units and suppliers. Respond to telephone and email inquiries from faculty, staff, and supplier community. Ability to detect, and document trends for root cause analysis and training purposes. Ensure that current standards are met for transaction turnaround times and quality. Work effectively with colleagues by practicing punctuality, problem solving, and honest communication as well as meeting all standards of confidentiality.

Required Skills and Abilities

1. Demonstrated proficiency with Accounts Payables and/or Accounting.
2. Intermediate Word, Excel and Outlook skills. Proven ability with transaction/ERP processing in systems such as Workday, Oracle, SAP or similar.
3. Demonstrated ability to maintain a high level of accuracy in preparing and entering financial transactions, strong organizational skills, multi-tasking skills, and excellent attendance.
4. Proven customer service skills and professional demeanor. Ability to critically assess customer inquiries and provide appropriate information or resolution using judgment and available resources.
5. Analytical and problem solving skills, decision making skills, effective verbal and listening communications skills, and attention to detail.

Preferred Skills and Abilities

Experience with Workday. Experience with Salesforce.

Principal Responsibilities

1. Analyzes and reconciles financial statements. Prepares standardized and specialized financial reports. Researches, identifies, and corrects errors through accounting transfers.
2. Serves as a source of information to staff, faculty, students and external contacts on financial policies and procedures and departmental activity. Establishes and maintains financial records and files ensuring accuracy and completeness. Monitors and may approve account expenditures.
3. May oversee and instruct support staff. May requisition supplies and equipment. May record and post data. Performs clerical functions incidental to financial activities.

Required Education and Experience

Four years of related work experience, two of them in the same job family at the next lower level, and a high school level education; or two years of related work experience and an Associate's degree; or an equivalent combination of experience and education.