Under general supervision, provides general administrative support to the Volunteer Services department. Communicates with volunteers, supervisors and staff via email, phone calls, and in-person interactions. Requires the ability to exercise independent judgment and employ basic reasoning skills. Typically requires a high school education or equivalent and two to four years of experience. Under FLSA, incumbents in this position are nonexempt.

This position provides general administrative support to the Director and The Volunteer Service department. Principle duties and responsibilities include, but are not limited to:

• Direct support and maintenance of the Volunteer Services Directors calendar.
• Respond to general inquiries via telephone, internet, US mail, or walk-in from prospective volunteers, UMHS staff, and others in the community.
• Greet and assist volunteers with check-in procedures, issuing uniforms, wayfinding, and validating parking tickets.
• Assist volunteers with kiosk functions to log hours.
• Distribute and reconcile uniforms.
• Oversee workflow of office volunteers and work/study students.
• Coordinate the monthly newsletter and recruitment flyers for distribution.
• Order supplies, parking passes and maintain office equipment.
• Coordinate building and facility challenges with the neighboring departments within the volunteer's services suite.
• Ensure that conference rooms are accessible, scheduled and knowledgeable of the equipment needed for in-person and virtual meetings.
• Reconcile petty cash and make deposits as necessary.
• Provide administrative support for the annual Volunteer Recognition event.
• Other duties as assigned.

• Excellent customer service skills are a must.
• High school education or equivalent of two to four years of comparable work experience. The ability to multitask and work well with repeated interruptions is essential.
• Ability to work independently and function as part of a team.
• Excellent written and verbal communication skills, strong organizational skills.
• Occasional evenings/weekends required to assist with Information and General Orientation sessions.

• Bachelor's degree
• Demonstrated proficiency with Microsoft Word, Excel and PowerPoint.
• Familiarity with University policies and procedures.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.

Under general supervision, provides general administrative support to the Volunteer Services department. Communicates with volunteers, supervisors and staff via email, phone calls, and in-person interactions. Requires the ability to exercise independent judgment and employ basic reasoning skills. Typically requires a high school education or equivalent and two to four years of experience. Under FLSA, incumbents in this position are nonexempt.

This position provides general administrative support to the Director and The Volunteer Service department. Principle duties and responsibilities include, but are not limited to:

• Direct support and maintenance of the Volunteer Services Directors calendar.
• Respond to general inquiries via telephone, internet, US mail, or walk-in from prospective volunteers, UMHS staff, and others in the community.
• Greet and assist volunteers with check-in procedures, issuing uniforms, wayfinding, and validating parking tickets.
• Assist volunteers with kiosk functions to log hours.
• Distribute and reconcile uniforms.
• Oversee workflow of office volunteers and work/study students.
• Coordinate the monthly newsletter and recruitment flyers for distribution.
• Order supplies, parking passes and maintain office equipment.
• Coordinate building and facility challenges with the neighboring departments within the volunteer's services suite.
• Ensure that conference rooms are accessible, scheduled and knowledgeable of the equipment needed for in-person and virtual meetings.
• Reconcile petty cash and make deposits as necessary.
• Provide administrative support for the annual Volunteer Recognition event.
• Other duties as assigned.

• Excellent customer service skills are a must.
• High school education or equivalent of two to four years of comparable work experience. The ability to multitask and work well with repeated interruptions is essential.
• Ability to work independently and function as part of a team.
• Excellent written and verbal communication skills, strong organizational skills.
• Occasional evenings/weekends required to assist with Information and General Orientation sessions.

• Bachelor's degree
• Demonstrated proficiency with Microsoft Word, Excel and PowerPoint.
• Familiarity with University policies and procedures.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.