Description

Northland Pioneer College is looking for a Center Office/Library Assistant is to assist in day-to-day activities of the College center, including the operation of the library, facilities, fleet vehicles, security, and safety.

Examples of Duties

ESSENTIAL FUNCTIONS:

Standard Expectations (Clerical):

1. Assists the Center Manager in day-to-day operation of the center.
2. Sorts and distributes mail.
3. Assists in payments for tuition, books, other fees, and requests. Receives, deposits, and reconciles College fuds and submits appropriate documentation to the Business Office.
4. Meets and greets the public, including assisting students and prospective students.
5. Assists customers and provides information or directs inquiries through the proper channels.
6. Answers and processes telephone calls; routes messages to the appropriate person or department.
7. Assists with registration activities following the College procedures.
8. Creates and maintains center files, both manual and automated.
9. Opens buildings and classrooms on schedule and secures buildings and classrooms when the center is closing. Maintains a daily written log of activities.
10. Performs other duties as assigned.

Standard Expectations (Library and Media):

11. Assists Center Advisor/Library Technician with all library functions using library procedures.
12. Conducts patron reference interviews.
13. Shelves returned materials.
14. Assists students and patrons in locating and selecting materials.
15. Assists with the use of audio-visual equipment for telecommunication classes.
16. Delivers class materials for telecommunication classes.
17. Monitors tests for NPC instructors and non-NPC students.
18. Assists customers with locating information, including electronic resources.
19. Distributes student material for telecommunication classes.
20. Schedules audio-visual equipment and maintains inventory list.
21. Assists customers in the use of computers.

Skills Required:

1. Ability to use computer and applicable software applications.
2. Ability to operate standard office equipment, faxes, copiers, and multi-line phone systems.
3. Ability to properly handle money and credit payments and perform basic mathematical calculations.
4. Ability to read and comprehend the English language sufficiently to understand written and verbal information, including interpreting policies and procedures.
5. Ability to prepare basic written communications using proper grammar and word usage.
6. Strong customer service skills.
7. Physical Requirements: Ability to, with or without reasonable accommodation, operate a telephone, computer keyboard, and other electronic equipment. Ability to lift 30 pounds, climb ladders, reach overhead heights, and bend respectively. Critical sensory requirements include general vision (corrected to 20/20), hearing within the normal range (corrected), and the ability to speak and give directions clearly.

Minimum Qualifications

• High school diploma or GED
• One (1) year of office experience.
• Must be able to work evenings and be on call.
• Reliable transportation.
• Valid driver's license.

Preferred Qualifications

• Associate's degree