"Administrative Assistant for Student Services, Knoxville"

Job Description

The Administrative Assistant for Student Services shall serve as the receptionist, perform support duties, and organize and maintain Student Services for DCOM at LMU-Knoxville

Required Qualifications

High school diploma; and two years office experience

Preferred Qualifications

two-year degree

Job Duties

• promote the mission of Lincoln Memorial University to all faculty, staff, students and to the community at large
• promote effective working relationships among LMU faculty, staff and students
• greet and direct visitors in a friendly and professional manner
• answer and direct telephone calls for the department
• return phone messages left on main line or direct the message to the appropriate office in a timely manner
• effectively and timely communicate with appropriate office personnel regarding student questions or concerns
• assist with academic warning tracking and data collection for advisement
• coordinate calendars for the Assistant Dean of Students and Directors including meeting schedules and arrangements as requested
• coordinate travel arrangements for the Assistant Dean of Students or Directors when requested
• provide office support (typing, filing, copying, etc.) as required
• open and process mail
• maintain confidential records and files in Datatel, Target X, or other electronic or manual filing systems as requested
• maintain a helpful attitude when faculty/staff/students visit the office requesting support or information
• actively seek ways to improve office functions and processes
• order and maintain office supplies
• operate and maintain office equipment
• train and supervise work study students
• actively assist in planning, and implementing student events, special events, orientation, and commencement activities
• know, understand and implement the policies and procedures related to Student Services;
• reconcile month-end departmental budget
• maintain confidentiality of student records or information at all times
• complete required institutional, program accreditation, and other reports necessary for the operation and advancement of University programs
• promote the mission of Lincoln Memorial University to all faculty, staff, students and to the community at large
• promote effective working relationships among faculty, staff and students
• participate on university committees;
• perform other duties as assigned