Schedule, prioritize, and confirm patient appointments for
student providers using the electronic health record system.
Support patient check-in and check-out, including registering
new patients, updating demographic and financial information, and
maintaining accurate and confidential patient records.
Explain clinic procedures, scheduling expectations, financial
responsibilities, and the dental school's teaching clinic model to
patients.
Review and resolve routine scheduling, billing, payment,
registration, and records-related issues using established clinic,
EHR, financial, HIPAA, FERPA, and records-release guidelines.
Accept patient payments, facilitate requests for dental
records, and coordinate with faculty, students, clinic
coordinators, and staff to address patient concerns and support
efficient clinic operations.
Work Location:
Onsite – this role is expected to work onsite and is located in
City, State.
Why Join Us:
The School of Dental Medicine offers a unique opportunity to work
in a mission-driven clinical and educational environment where
patient care and student learning come together every day. As part
of the CU Dental Team Care Clinic, this position helps support
access to comprehensive dental care for the community while
contributing to the training of future dental professionals.
This role is ideal for someone who enjoys a fast-paced,
people-centered environment and takes pride in helping patients
feel welcomed, informed, and supported. The position works closely
with patients, students, faculty, and clinic staff, making it an
important part of the daily clinic experience and overall success
of the School of Dental Medicine's patient care operations.
Benefits statement to include in all benefits-eligible
positions:
Why work for the University?
We have AMAZING benefits and offer exceptional amounts of holiday,
vacation and sick leave! The University of Colorado offers an
excellent benefits package including:
Medical: Multiple plan options
Dental: Multiple plan options
Additional Insurance: Disability, Life, Vision
Retirement Plans: State pension (PERA Defined Benefit) or 401(a) -
Employer contributes between 10% and 21.5% of your gross pay
Paid Time Off: Accruals over the year
Vacation Days: Between 12/year and 24/year (maximum accrual between
192 hours and 384 hours) – specific amount depends on length of
total State of Colorado service
Sick Days: 10/year (360 hour maximum accrual)
Holiday Days: 15/year
Tuition Benefit: Employees have access to this benefit on all CU
campuses
ECO Pass: Reduced rate RTD Bus and light rail service
There are many additional perks & programs with the
CU Advantage .
Qualifications:
Please make sure to include the following in your resume: job
title, duties, months and years employed, and average hours worked
per week as minimum experience is calculated on a 40 hour/week
basis.
Minimum Qualifications:
Two years of general clerical experience, which includes one year
of experience working in a medical/dental environment.
College or university course work, appropriate to the work
assignment, may substitute for the experience on a year-for-year
basis but not for the one year of experience working in a
medical/dental environment.
Colorado law requires that candidates for state government jobs be
residents of Colorado at the time of application.
Applicants must meet minimum qualifications at the time of
hire.
Preferred Qualifications:
Experience working with faculty, staff, and students in a higher
education environment
Experience working in a dental or medical office environment
Bilingual in English and Spanish
Conditions of Employment:
Applicants must be legally authorized to work in the United States
without requiring sponsorship. We are unable to provide work visa
sponsorship or employment authorization for this position now or in
the future.
The specific terms and conditions under which an individual must
adhere to or be subject to during their employment. This includes
physical demands, environmental conditions, potential hazards, work
hours/schedule, residency requirements, necessary travel, required
licensure(s), and pre-employment background, drug and licensure
checks.
Knowledge, Skills, and Abilities:
Knowledge of administrative and clerical procedures and systems
such as word processing, spreadsheets, managing files and records,
designing forms, and other office procedures and terminology
Knowledge of principles and processes for providing customer and
personal services.
Knowledge of electronic health record system.
Knowledge of teleconferencing software (i.e. Zoom).
Ability to efficiently organize, multi-task, and prioritize duties
and tasks.
Ability to work in a fast-paced, high volume environment.
Excellent verbal and written communications skills.
Excellent interpersonal skills
Proficient computer skills.
Ability to interpret and follow complex rules, regulations,
policies, procedures, and guidelines.
Ability to handle sensitive matters that require discretion and
confidentiality.
How to Apply:
Questions should be directed to: Oscar De Moya,
oscar.demoya@cuanschutz.edu
Application Materials Instructions:
APPLICATION DEADLINE: This announcement is open until 2 weeks from
posting.
To apply, please submit the following materials to this
posting:
A cover letter and resume that specifically addresses the job
requirements and outlines your qualifications.
Special Instructions to Applicants
Classified Staff positions have specific application
requirements:
Submit all required documents indicated in this posting and include
a current email address and phone number.
Please address minimum qualifications, competencies and preferred
qualifications in your cover letter, as these along with previous
work experience will be used in the assessment process.
Click here to view Veteran and other General Information regarding
Classified Staff positions:
https://www.cu.edu/cu-careers/special-instructions-classified-staff-applicants
For those who meet minimum qualifications, the comparative analysis
process will include one or all of the following:
Preferred Qualifications Application Review based on the preferred
qualifications listed in the posting.
Candidates will be evaluated and rated against the preferred
qualifications based on information submitted within their
application materials. Note: Candidates are not physically present
for this portion of the comparative analysis.
Interviews based on the job requirements, preferred qualifications
and competencies listed in the posting.
Candidates will be evaluated, scored and ranked based on oral
responses
Interviews may be over the phone, videoconference or
in-person
You will be notified via email if the comparative analysis process
changes or includes additional assessment tools other than those
listed above.
Anticipated Pay Range:
The starting salary range (
or hiring range) for this
position has been established as
$ 3,354- $4,697 monthly. This position is eligible for overtime
compensation.
The above hiring range represents the University's good faith and
reasonable estimate of the range of possible compensation at the
time of posting.
If you have prior state-classified service in the same class series
as this position, your pay may be set at a higher amount per the
state Step Pay Program implemented on July 1, 2024. For more
information about the Step Pay Program, please visit the
2024 Step Pay Program for State of Colorado Employees | DHR
.
Your total compensation goes beyond the number on your paycheck.
The University of Colorado provides generous leave, health plans
and retirement contributions that add to your bottom line.
Total Compensation Calculator:
http://www.cu.edu/node/153125
Equal Employment Opportunity Statement:
CU is an Equal Opportunity Employer and complies with all
applicable federal, state, and local laws governing
nondiscrimination in employment. We are committed to creating a
workplace where all individuals are treated with respect and
dignity, and we encourage individuals from all backgrounds to
apply, including protected veterans and individuals with
disabilities.
ADA Statement:
The University will provide reasonable accommodations to applicants
with disabilities throughout the employment application process. To
request an accommodation pursuant to the Americans with
Disabilities Act, please contact the Human Resources ADA
Coordinator at
hr.adacoordinator@cuanschutz.edu
.
Background Check Statement:
The University of Colorado Anschutz Medical Campus is dedicated to
ensuring a safe and secure environment for our faculty, staff,
students, and visitors. To assist in achieving that goal, we
conduct background investigations for all prospective
employees.
Vaccination Statement:
CU Anschutz strongly encourages vaccination against the COVID-19
virus and other
vaccine preventable diseases . If you work, visit, or volunteer
in healthcare facilities or clinics operated by our affiliated
hospital or clinical partners or by CU Anschutz, you will be
required to comply with the vaccination and medical surveillance
policies of the facilities or clinics where you work, visit, or
volunteer, respectively. In addition, if you work in certain
research areas or perform certain safety sensitive job duties, you
must enroll in the
occupational health medical surveillance program .
