"Administrative Assistant, Speech Language & Hearing Sciences"

Administrative Assistant, Speech Language & Hearing Sciences

Company:
The University of Arizona

Job Location:
Tucson, 85724

Category:
Administrative Assistants

Type:
Full-Time

Posting Number: req25305

Department: Speech Language & Hearing Sci

Location: Tucson Campus

Address: Tucson, AZ USA

Position Highlights

This position supports the business operations of Speech, Language, and Hearing Sciences. The position is primarily responsible for assisting the Medical Billing Manager with the coordination of insurance benefits; referral management; maintaining the electronic medical records system; checking in clients; collecting and recording cash receipts; and interacting with faculty clinicians, students, patients, and their families, etc. in our dynamic and fast-paced training clinic.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities

• Answer clinic phones (three incoming lines), including scheduling new and existing audiology patients and speaking with new speech clients from referrals regarding needs, scheduling, paperwork, etc.
• Check in/out patients - duties includes scanning paperwork, noting information, COVID screening, permits, copying documents, updating status on the schedule, appointment preparation follow-up and surfing through the schedule for missing items (referrals, paperwork, insurance, hearing aids, etc.). Processing payments for in-person and telehealth sessions, and assisting walk-ins with questions and/or hearing aid drop offs.
• Updating spreadsheets and sending patient paperwork - Includes "To Be Scheduled Speech", self-pay tracking, managing the electronic paperwork system, and PCP referral fax list.
• End-of-day closeout - credit card, cash, and check payments are verified in the patients' accounts.
• Email communications with admin action required.
• Other duties as assigned.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

• High school diploma and a minimum of 5 years relevant (i.e. clinical) work experience required.

Preferred Qualifications

• Experience with HIPPA regulations.
• Bilingual (English/Spanish) strongly preferred.

FLSA: Non-Exempt

Full Time/Part Time: Full Time

Number of Hours Worked per Week: 40

Job FTE: 1.0

Work Calendar: Fiscal

Job Category: Organizational Administration

Benefits Eligible: Yes - Full Benefits

Rate of Pay: $20.33 - $25.41

Compensation Type: hourly rate

Grade 5

Compensation Guidance

The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Career Stream and Level OC3

Job Family Administrative Support

Job Function Organizational Administration

Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Number of Vacancies: 1