ADMINISTRATIVE COORDINATOR, CLINIC, Sargent College, Administration

ADMINISTRATIVE COORDINATOR, CLINIC, Sargent College, Administration

Category
Charles River Campus --> Administrative/Support/Clerical

Job Location
BOSTON, MA, United States

Tracking Code
26500132420313

Posted Date
3/17/2026

Salary Grade
Grade 25

Expected Hiring Range Minimum
$22.00

Expected Hiring Range Maximum
$23.00

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type
Full-Time/Regular

Boston University Sargent College of Health and Rehabilitation Sciences is one of the country's leading schools of health and rehabilitation sciences. Home to more than 1300 undergraduate and 600+ graduate students, Sargent College combines outstanding faculty and cutting-edge research to provide superb education and clinical experiences. The college has more than 30 on-campus research facilities, clinical centers, and labs. It offers top-ranked degree programs in occupational therapy, physical therapy, speech, language and hearing sciences, health sciences, human physiology and nutrition.

Located in the state-of-the-art Ryan Center for Sports Medicine and Rehabilitation, our clinic serves the physical therapy needs of the general public and the Boston University community. We are proud to serve as a Model of Excellence for Boston University's College of Health and Rehabilitation Sciences: Sargent College, a school that has a distinguished history of preparing health care leaders for more than 125 years, and where many of our physical therapists are also faculty members.

General Description:

Administrative Coordinator in a busy outpatient physical therapy clinic. Responsible to cover the front desk, greeting patients, collecting co-payments and deductibles, scheduling and facilitating appointments (both in-person and via telehealth), answering phones, and communicating with insurance companies and doctors' offices regarding coordination of benefits, referrals, and authorizations.

Essential Functions:

• Coordinate with insurance companies and doctors' offices to obtain referrals and authorizations and check patient benefits.
• Greet patients, answer phones, schedule and facilitate appointments (in-person and telehealth), collect patient payments, and scanning projects.
• Manage medical record inquiries.
• Assist in supervision and training of student employees.
• Other duties as assigned including claims and patient and insurance billing.

Required Skills

Required

• Associate degree with one to three years of related experience.

Preferred

• Bachelor's degree.
• 1-3 years of administrative experience.
• Strong organizational, communication, interpersonal, and problem-solving skills.
• Able to work independently and accurately with high attention to detail.
• Excellent interpersonal skills and the ability to work within a diverse community. Proven communication skills.
• Ability to successfully meet deadlines and to handle with confidential information with discretion.