Department: FMD Administration
Duties & Responsibilities:
The
Administrative Coordinator plays a key role in
supporting the Associate Vice President for Facilities Management
by overseeing daily front office operations and maintaining a
welcoming, professional, and service-oriented environment. The
position serves as the primary point of contact for students,
faculty, staff, visitors, and external customers, providing
exceptional customer service and ensuring that inquiries and
requests are addressed promptly and professionally.
Responsibilities include managing the reception area, coordinating
office logistics, scheduling and maintaining conference rooms and
other office resources, and supporting the department's internal
administrative operations. The Administrative Coordinator may
supervise student workers and serves as a building manager,
coordinating and monitoring maintenance, operational, and
facility-related needs to ensure they are addressed
efficiently.
This position also provides support with fiscal processes, project
management and coordination, research, report preparation,
communications, and other administrative functions as assigned. The
Administrative Coordinator must be highly organized,
detail-oriented, adaptable, and able to prioritize and manage
multiple responsibilities in a dynamic environment while working
independently and collaboratively. This position requires strong
communication, problem-solving, customer service, and
organizational skills, as well as the ability to anticipate needs,
respond effectively to changing priorities, and contribute to
continuous improvement of departmental operations. Additional
duties and responsibilities may be assigned, including providing
assistance during unexpected situations, emergencies, or periods of
increased workload. This role is to be performed on site, in
person.
Core Responsibilities include (but are not limited
to):
Administrative Support/Building Manager
- Plan and coordinate meetings and events, handling scheduling,
logistics, and all related preparations as requested for the
support staff working in AVP for FM Office
Ensure smooth office operations by greeting visitors, managing
office supplies, organizing files, and performing general
administrative duties
Receive and redistribute the mail for proper filing
Oversee parking areas managed by the AVP’s Office, ensuring
proper usage and upkeep
Set up conference rooms for meetings, ensuring all necessary
equipment and materials are in place
Maintain and update procedures related to the position, so that
in unexpected absences, other administrative staff may step in and
seamlessly perform the duties at the front desk
Anticipate the needs of others, ensuring a seamless and
positive experience for everyone interacting with the office
Fiscal Responsibility
- Monitor and reconciles monthly credit card purchases for the
office of FM Administration, Financial Services, and Space
Management
- Place office supply, catering, registration purchase orders in
Real Source for the three units or as needed
- Responsible to order all the computer and software equipment
for the entire department once approved by the Director of Staff
Operations
- Receives and monitors payment are made in Real Source
Project Management and Coordination
- Perform Record retention duties involve ensuring that records
are kept for the appropriate amount of time, protected, and
disposed of correctly, in compliance with the Library of Virginia
records management policy and VCU Policy
- Assume responsibility for projects and are within the Scope of
the primary role of the Admin Coordinator and work side by side
with the Dir of Staff Operation on Computers/Laptop Inventory for
the entire Department
- Ensure Surplus is done in accordance with State and university
policies
Building Manager
- Complete work orders promptly and efficiently to ensure smooth
building operations
- Schedule maintenance activities in coordination with planned
office events and in collaboration with the Zones or Support Shop
to minimize disruptions
- Communicate facilities updates and relevant information from
the MPC campus coordinator
- Coordinate maintenance tasks with safety requirements, ensuring
compliance with safety protocols and addressing operational
needs
Additional Duties
- Performs additional duties and responsibilities as assigned and
provides assistance during unexpected situations, emergencies, or
periods of increased workload as needed to support departmental
operations
Qualifications:
Minimum Qualifications
- Demonstrated ability to handle confidential and sensitive
information appropriately and with discretion
- Ability to exercise strong attention to detail in a fast-paced
environment
- Ability to set/meet deadlines, organize workload and juggle
changing priorities
- Strong team mentality while being able to work independently as
needed
- General understanding of operation and troubleshooting of
office equipment (copier, scanner, printer, fax machine), or
willingness to learn to do so
- Ability to learn and efficiently utilize specialized business
software related to purchasing and billing
- Working knowledge of Microsoft Office Suite (includes Word,
Excel, PowerPoint) and ability to learn new computer software
- Demonstrated ability to work in and foster an environment of
respect, professionalism and civility with a population of faculty,
staff, and students from all backgrounds and experiences, or a
commitment to do so as a staff member at VCU
Preferred Qualifications
- Associate’s or Bachelor’s degree preferred
- Experience working in an executive office
- Experience in a higher education/academic setting
- Knowledge of university policies, procedures, and
organizational structures
Salary Range: $50,000 - $55,000
Benefits : All full-time university staff are eligible for
VCU’s robust
benefits
package that includes comprehensive health benefits, paid annual
and holiday leave, generous tuition benefits, retirement planning
and savings options, tax-deferred annuity and cash match programs,
employee discounts, well-being resources, abundant opportunities
for career development and advancement, and more.
FLSA Exemption Status: Non-Exempt
Work Days/Hours: Monday-Friday, from 8:00am-5:00pm
(negotiable to equal 8 hrs/day)
Hours per Week: 40
Restricted Position: No
ORP Eligible: No
Flexible Work Arrangement: Fully Onsite
University Job Title: 19032N - Administrative Coordinator GA
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