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Administrative Investigator

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Lubbock, Texas

Academic Connect
4 Star Employer Ranking

Administrative Investigator

Position Description

Manages responsibilities associated with the University's compliance obligation and response policies. Responds to reports and complaints by collecting the relevant facts and evidence related to the reported incident. Works closely with departments to facilitate timely response, investigation, and resolution of complaints.

Major/Essential Functions

Performs administrative work related to the management of student organization investigations and reports to the Director of Student Conduct. Work is performed under general supervision with evaluation based on attainment of established goals.

The Administrative Investigator manages the day-to-day responsibilities associated with investigating student organization misconduct in accordance with university policy and applicable regulatory mandates. The Investigator is responsible for responding to reports and complaints involving student organizations by collecting relevant facts and evidence related to reported incidents.

Conduct comprehensive investigations into student organization misconduct, including hazing and hazing-related incidents, violations of the Student Code of Conduct, and relationship violence, harassment, or other interpersonal misconduct occurring within the context of student organization activity.

Generate thorough, reliable, impartial, and timely investigation reports for submission to the Director of Student Conduct and other designated University decision-making bodies, ensuring an efficient, equitable, and effective response to complaints.

Ensure a well-documented investigation process by working with appropriate University offices throughout the course of investigations, maintaining accurate and thorough investigatory files and records, and providing ongoing case updates to the Director of Student Conduct and relevant stakeholders.

Understand and follow established University policies and procedures, as well as applicable state and federal guidelines related to student organization oversight, hazing prevention, and campus safety obligations. Partner with University offices and community resources - including Campus Life, Fraternity and Sorority Life, Risk Intervention and Safety Education (RISE) Office, and the Title IX Office - to ensure coordinated response throughout the investigative process.

Maintain confidentiality and ensure compliance with FERPA and other applicable state, federal, and institutional student record policies, while remaining knowledgeable of current Clery Act, VAWA, and relevant state hazing law requirements, as well as trends in higher education related to student organization accountability, hazing prevention, and interpersonal misconduct within organizational settings.

Perform informal resolution and dispute resolution services for student organization-related concerns as appropriate. Meet with students, organization advisors, faculty, staff, parents, or other campus community members involved in or affected by an organizational complaint.

Other duties as assigned.

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