Job Description
- Join a supportive and collaborative team that plays a vital role in delivering key student administration services across the student lifecycle.
About the area
The Division of Student Life sits within the UWA Education Portfolio, overseen by the Deputy Vice Chancellor of Education. Together with the Division of Student Accommodation and Community, Student Life plays an integral role in the shared strategic goal of providing a world class student experience.
The Division has five core functions, Student Administration, Student Offices, International Student Experience and Global Learning, Student Equity and Success, and Student Wellbeing and Engagement. The scope of services centre on the student journey, from the provision of student programs and activities that support and promote access to UWA, to student enrolment, course planning, transition, and progression through the lifecycle of study to graduation. The Division is also responsible for the delivery of services that promote academic success and support wellbeing and engagement for an enhanced student experience. Student Life works closely with the Student Guild, affiliated residential colleges and the wider UWA Education portfolio.
A key function within Student Life is the Student Administration Team, who deliver core administrative functions, directly or in partnership with teams across the University at all stages of the student journey specifically; Fees & Enrolment, Scholarships and Exams, Progression & Graduation.
About the opportunity
- Play a key role in delivering the University's annual examinations and course progression processes, ensuring an outstanding experience for students throughout their academic journey.
- Work collaboratively with academic and professional staff across the University to support the successful planning, coordination and administration of examinations and progression activities.
- Contribute to process improvement initiatives and operational projects within Student Administration, helping to enhance service delivery and operational excellence.
About you
- Relevant tertiary qualification or demonstrated equivalent experience in an administrative role, ideally within a complex organisation or higher education environment.
- Demonstrated experience coordinating administrative processes while managing competing priorities and meeting critical deadlines.
- Strong written, verbal and interpersonal communication skills, with the ability to build effective working relationships with a diverse range of stakeholders.
- Highly organised with excellent attention to detail, sound problem-solving skills and the ability to work independently and as part of a collaborative team.
- Proficient in a range of computer applications including Microsoft Office and database systems, with a commitment to continuous improvement and exceptional customer service.
Note: Employment checks will include information on gender-based violence, sexual harassment, and related misconduct to meet legal obligations.
Occasional weekend work required during exam rounds. Some after-hours work will be required during peak periods.
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