Administrative Services and Programs Manager (Program Management Specialist)

• American Studies Program (AMST)
• Asian American Studies Program (AAST)
• Latino Studies Program (LATS)
• Native American and Indigenous Studies Program (NAIS)

Job Summary

Department- Specific Responsibilities

• Serves as administrative services and program manager, office manager, and assistant to the Chairs for the Programs of: American Studies (AMST), Asian American Studies (AAST), Latino Studies (LATS), and Native American and Indigenous Studies (NAIS).
• Latino Studies, as a stand-alone program outside of American Studies, will require that the position pay particular attention to programming and budgeting for this unit during the 2026-2027 AY.
• This position requires the program manager to be based physically in the LATS office.
• Serves as the public face of the Latino Studies Program at its main office and at recruiting events.
• Manages all programs; handles administrative and enrollment activities at undergraduate levels; plans and coordinates faculty travel and events for all units; and includes faculty personnel assistance.
• Establishes, interprets, and modifies program policies and operating procedures. Provides transaction processing and other financial administrative support as dictated by program needs and under the direction of the Fiscal Officer.
• Assists in implementing initiatives. Represents the programs at various meetings.
• Understand the Chairpersons¿ goals and the mission of the programs; implement chairs¿ goals. Advise and assist the Chairs with University, College and Departmental policies and procedures and assure that appropriate procedures are followed.
• Collaborates with team members to develop program objectives and create policies to meet them. Coordinates program operation with all collaborative units.
• Monitors progress and maintains all necessary data bases.
• Actively recruits program participants and researches new venues and methods of recruitment.
• May provide guidance to support and temporary staff and coordinates workflow for the program.
• Researches available grants and assists creating funding proposals that further advance support of the program. Writes grant reports.
• Administers program budgets.
• Collaborates with team members to develop program objectives and create policies to meet them. Coordinates program operation with all collaborative units.
• Monitors progress and maintains all necessary data bases.
• Actively recruits program participants and researches new venues and methods of recruitment.
• May provide guidance to support and temporary staff and coordinates workflow for the program.
• Researches available grants and assists creating funding proposals that further advance support of the program. Writes grant reports.
• Administers program budgets.

General Responsibliites

• Coordinates and delivers community outreach activities, educational programs, workshops, and engagement initiatives in support of established program objectives.
• Applies knowledge of outreach and engagement practices to communicate program information and educational content to community audiences in accessible and effective ways.
• Establishes and maintains productive working relationships with community organizations, participants, and university partners to support outreach and engagement efforts.
• Assists in identifying community needs, interests, and opportunities for engagement and provides input regarding program improvements and outreach strategies.
• Develops, adapts, and distributes educational materials, presentations, communications, and outreach resources for a variety of audiences.
• Facilitates outreach activities, informational sessions, and educational experiences in virtual, in-person, and hybrid environments.
• Monitors participant engagement and program activities, exercising judgment to address routine issues and ensure positive participant experiences.
• Collects, analyzes, and summarizes program feedback, participation data, and other relevant information to support assessment and continuous improvement efforts.
• Coordinates program logistics, schedules, communications, and operational activities to ensure effective and efficient outreach delivery.
• Ensures outreach activities are conducted in accordance with university policies, procedures, accessibility requirements, and applicable program standards.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree.

WORK EXPERIENCE

Preferred

• 1 year of scheduling and programming experience

SKILLS

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.

Preferred

• Knowledge of Spanish
• Creative and resourceful
• Enthusiastic about working with students
• Comfortable with Fundraising

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Additional Information

This position is housed in the Latino Studies Office.

Work Location

Bloomington, Indiana

Advertised Salary

$50,000 to $52,000 annually.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Core

FLSA: Exempt

Job Function: General Administration

Job Family: Program Management

Click here to learn more about Indiana University's Job Framework.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Contact Us

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Telephone: 812-856-1234