Administrative Services Manager C (Operations Manager)

The Workforce Education position supports career and technical education programs that prepare students to enter or advance in high-demand careers through workforce degrees, certificates, apprenticeships, internships, and industry partnerships. This division works closely with employers, community partners, and workforce agencies to ensure programs align with regional labor market needs and provide students with direct pathways to employment.

The Arts & Sciences position supports transfer-oriented academic programs that prepare students to successfully transfer to four-year colleges and universities. This division emphasizes academic excellence, general education, and student success while supporting pathways leading to bachelor's degree completion.

The Unit Operations Manager C serves as the lead for fiscal and operational systems within an instructional unit at the college. Reporting to the Executive Dean, this position supports budget development and strategy while leading fiscal tracking, contract development, personnel processes, and administrative operations across multiple programs and funding sources.

This role ensures the integrity, efficiency, and continuous improvement of operational systems that support the unit, including overseeing a diverse portfolio of funding sources and complex accounts. The position manages administrative staff, tracks faculty workload, and provides training and technical guidance to faculty, staff, and administrators.

Both positions are full-time, classified position working 40 hours per week, 12 months per year. These positions work onsite on the main campus located in Mount Vernon, Washington.

The Location

Skagit Valley College is on the traditional and unceded territories of the Coast Salish People's, especially on Swinomish Indian Tribal Community, Upper Skagit Indian Tribe, Samish Indian Nation, Nooksack Indian Tribe, and Sauk-Suiattle Indian Tribe. Located in a geographically diverse region between the dynamic metropolitan hubs of Seattle and Vancouver, BC, SVC is never far from world-class outdoor recreation, urban arts scenes, and local cultural events. SVC serves our local communities with a campus in Mount Vernon, Oak Harbor on Whidbey Island, and centers in Friday Harbor, a Marine Technology Center in Anacortes, and a Brewing Academy in Burlington.

Mission

Skagit Valley College cultivates student learning and achievement; contributes to the educational, personal, and economic success of students; and promotes equitable and thriving communities.

Vision

The primary focus of Skagit Valley College is student-centered teaching and learning. We are committed to:

• Equitable student outcomes in access, achievement, and community;
• Our Guiding Principles;
• Decisions based on strategy and evidence;
• The development of our employees;
• A diverse and inclusive college community where everyone belongs.

Guiding Principles

Respect, Integrity, Open and Honest Communication, Collaboration, and Compassion.

About SVC

Established in 1926, Skagit Valley College is a comprehensive community college within the Washington State Board for Community and Technical Colleges (SBCTC) providing associates and bachelor's degrees, as well as certificates, in high-quality academic transfer pathways, workforce training, basic education for adults, and lifelong learning opportunities. Our equity goals align with SBCTC's Vision statement; "Leading with racial equity, our colleges maximize student potential and transform lives within a culture of belonging that advances racial, social, and economic justice in service to our diverse communities." SVC's commitment to equity and social justice drives our collective work to increase access to higher education, inspire student learning and achievement, and strengthen our diverse community. We embrace equity through our core themes of access, achievement, and community by pursuing the continuous examination and revision of norms, policies, and practices to foster the success of all.

SVC aspires to reflect the diverse racial, ethnic, and linguistic demographics in the district, particularly a growing Latinx population. As an emerging Hispanic Serving Institution (HSI) SVC seeks equity-minded leadership, faculty, and staff that are committed to inclusive practices and diverse environments where students from all backgrounds can thrive via multidisciplinary collaboration and the implementation of an array of services. Candidates representing all aspects of diversity are encouraged to apply.

Skagit Valley College offers

An unrelenting focus on our mission to improve the lives of our students and to strengthen our diverse community.

• Support for innovative teaching, learning, and scholarship.
• Exciting opportunities for personal and career growth.
• Diverse cultural and environmental benefits of rural, suburban, and urban lifestyles.
• Friendly, supportive, and diverse work environments.
• Excellent benefits include competitive leave packages and an array of health, dental, vision, and retirement plans to meet your current and future needs.

Duties and Responsibilities

Support budget development, analysis, and financial strategy for the unit and lead all fiscal tracking and processes

• Provide administrators with budget information, analysis, and recommendations to support decision-making across a diverse portfolio of funding sources and complex accounts for a multi-million dollar budget;
• Streamline, integrate, and automate fiscal tracking and reporting processes;
• Develop and maintain complex spreadsheets and tools to support financial and operational activities;
• Maintain and monitor financial records for grants and allocations, including tracking expenditures, reconciling discrepancies, and supporting budget planning;
• Assist deans in the development and modification of budgets for grants, allocations, and major projects;
• Track and analyze associate faculty costs and other major expenditure categories;
• Complete budget projections based on enrollment and schedule offerings.

Develop and manage operational systems, personnel processes, and process improvements

• Manage, collect, and track all faculty evaluations for the unit to ensure accreditation standards;
• Plan, develop, implement, and maintain systems for tracking budgets, personnel, contracts, and program operations;
• Manage hiring processes and onboarding across the unit, including preparing, reviewing, and tracking hiring documentation; monitor hiring timelines; and coordinate with Human Resources;
• Analyze operational processes and implement improvements to enhance efficiency and effectiveness;
• Support staff in developing automated or streamlined processes within administrative systems;
• Ensure compliance with policies, procedures, and applicable regulations;
• Track payroll expenditures and coordinate payroll corrections as needed;
• Track and document all student complaints and manage the process to conclusion;
• Collect all syllabi and fulfill public requests for past syllabi;
• Interpret, communicate, and implement institutional policies, procedures, bargaining agreements, and administrative directives within the unit to ensure compliance.

Supervise/Lead administrative staff and coordinate unit operations

• Supervise full-time administrative support staff and part-time and student employees as assigned;
• Train, assign work, and evaluate the performance of supervised staff as assigned; participate in hiring decisions for such staff;
• Provide ongoing coaching, feedback, and professional development opportunities;
• Coordinate workload distribution and monitor performance to ensure effective and timely support of programs;
• Develop and maintain documentation and guidance to support consistent practices;
• Provide training and technical assistance to faculty, staff, and administrators on operational systems and processes;
• As needed, provide high-level and confidential logistical support to the Executive Dean and Associate Deans, including scheduling tenure committees, unit meetings, calendar, and travel for the Executive Dean, and other activities; planning and managing events, etc.

Manage faculty workload, stipends, contracts, and external agreements

• Track and manage faculty workload in alignment with program needs and budget constraints;
• Draft, review, and manage contracts, agreements, and memoranda of understanding with external partners and vendors;
• Coordinate contract development, execution, invoicing, and management with internal departments and external entities;
• Ensure compliance with contractual requirements and applicable policies;
• Monitor accurate processing and track payments to contracted entities and partners;
• Help deans track and manage faculty release and projects;
• As needed, process quarterly faculty salary contracts and stipends.

Coordinate purchasing, procurement, and travel processes and ensure compliance

• Coordinate and monitor purchasing activities, including purchase requisitions (PRs), purchase orders (POs), and vendor payments;
• Assist faculty, staff, and administrators with procurement of goods, services, and equipment;
• Monitor lab purchases for safety compliance;
• Coordinate travel authorizations, reimbursements, and related documentation;
• Provide guidance on purchasing and travel procedures and system use, including supporting faculty and staff with professional development requests;
• Ensure compliance with institutional, state, and funding requirements.

Knowledge, Skills, and Abilities

Knowledge or understanding of:

• Knowledge of budgeting, financial tracking, and reconciliation processes;
• Knowledge of purchasing, contracting, and administrative compliance requirements;
• Knowledge of supervisory principles and staff development practices.

Skills and abilities to:

• Strong communication and interpersonal skills;
• Ability to analyze financial and operational data and provide recommendations;
• Ability to plan, develop, and implement systems and processes;
• Ability to interpret and apply policies and procedures in varied situations;
• Ability to train and support users with varying levels of experience;
• Ability to manage multiple priorities and deadlines;
• Ability to handle sensitive information with discretion and professionalism.

Qualifications

Minimum Qualifications:

• Bachelor's degree in business administration, public administration, or related field and three (3) years of relevant experience in administrative operations, budgeting, or program coordination; OR associate degree and five (5) years of relevant experience in administrative operations, budgeting, or program coordination;
• Experience managing financial processes, purchasing, and/or personnel systems;
• Experience supervising staff or leading the work of others;
• Experience using enterprise systems (e.g., ERP systems such as ctcLink) and advanced spreadsheet tools in a related role.

Preferred Qualifications:

• Experience managing and tracking grants or multiple funding sources;
• Demonstrated experience simplifying, streamlining, and/or automating processes;
• Experience with contract development and administration;
• Experience working in higher education, particularly within a community or technical college.

Salary, Benefits, Conditions of Employment, Application Procedure, About SVC

Salary and Benefits:

• Salary is based on Range 60, Step A, $5,928 per month with periodic increments to $7,774 per month. Starting salary may be dependent on education, qualifications, and experience. Salary and benefits are subject to change in accordance with legislative mandates and collective bargaining agreements.
• This position is eligible for overtime pay in accordance with the Fair Labor Standards Act and is dependent upon continued grant funding.
• This is a union-represented position subject to a collective bargaining agreement.
• Retirement, medical, and insurance benefits are provided in accordance with state regulations. Additional information on benefits can be found at https://fortress.wa.gov/hca/pebbhealthplan/compare.aspx.

Application Deadline: Priority screening will begin after August 9, 2026. Applications received on or before this date will receive first consideration. Applications received after the screening date may be considered until the position is filled.

Please be aware that the College hiring authorities reserve the right to hire one or more candidates and may exercise the option to make a hiring decision prior to the conclusion of the recruitment process. Only candidates selected to interview will be contacted.

Priority Screening Date: August 9, 2026

Interviews with Committee: TBD

Finalist Interviews: TBD

Anticipated Start Date: September 16, 2026

Application Procedure

To be considered for this position, applicants must:

1. Meet the minimum qualifications and;
2. Submit a complete application to the online recruitment system at www.skagit.edu that includes the following:
   • The online application, which includes answers to all supplemental questions and contact information for at least three (3) professional references;
   • A current resume; (Attachment: Resume);
   • A letter of interest addressing the minimum, desired qualifications, and your education and experience as it supports the responsibilities of this position; (Attachment: Cover Letter).

In order to be considered for the position, you must complete the online application in full and attach the required supplemental documents. Failure to provide this information may eliminate you from consideration for this position.

Conditions of Employment

• Prior to employment, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute.
• In the interest of providing a healthy, safe, and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Skagit Valley College to maintain an alcohol and drug-free workplace for our employees and students.
• If hired you will be required to provide proof of identity and documentation of U.S. Citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986.
• This classification is included in the classified staff bargaining unit, represented by the Washington Public Employees Association, WPEA.