Job Description

Supports the general administrative functions of a wide variety of academic or administrative units including answering phones, greeting/referring/assisting visitors, customers, staff, or others, preparing documents and reports, compiling records, scheduling meetings, organizing and maintaining information, coordinating calendars, analyzing data including budgetary expenditures, and providing high level administrative assistance to executives.

Job Responsibilities

• May supervise or oversee the work of Technical & Administrative Support staff and/or student employees.
• Resolves complex and unique problems that require an ability to interpret established policies and procedures.
• Oversees department unit administrative processes.
• Coordinates complex processes and initiatives such as grant proposals, contracts /or complex academic processes such as tenure case approvals, faculty searches, complicated course scheduling or sensitive graduate application processes.
• Plans and implements projects, special events, and/or programs that require a high level of coordination with multiple constituents and departments.
• Composes and edits internal and external correspondence and documents, including such things as manuscript submissions for scientific journals.
• Manages academic courses and textbook information. Plans and maintains website as well as other department publications.
• Prepares and monitors internal budget and other financial documents for a departmental work unit. Recommends purchases. Reviews and follows up on discrepancies in standard expenditures.

Minimum Qualifications

Knowledge of administrative practices, policies, procedures, office equipment, and computer software typically obtained by a high school degree or GED or equivalent and a minimum of 3 years related experience. An equivalent combination of education, training, and experience is acceptable.

Preferred Qualifications

Due to the complexity of this position, a bachelor's degree is preferred. Preference will be given to candidates with strong technology skills, including proficiency in Word, Excel, OBI, and Workforce reporting; experience assisting and supporting student employees through hiring and program development; the ability to maintain tact and confidentiality; strong written communication skills; outstanding attention to detail; an excellent service ethic; and a basic understanding of human resources procedures, practices and policies. University experience is strongly preferred.