"Administrative Specialist"

Summary of Position: The Administrative Specialist supports the coordination of the FerrisNow dual enrollment program and related initiatives, including secondary articulation agreements, recruitment and retention efforts, and administrative processes. The role also provides support for post-secondary school and transfer partnerships, including articulation and credit for prior learning. In addition to these supports, daily responsibilities include operations such as data collection and reporting, departmental budgeting, utilizing Concur (a travel and expense platform), managing travel, faculty liaison agreements/personnel action forms (PAFs), and overseeing high school adjunct/affiliate hiring processes. The Administrative Specialist serves as a contact for students, secondary and post-secondary partners, and internal stakeholders. Importantly, this position supports the work of two directors - one overseeing FerrisNow and one overseeing post-secondary school partnerships (articulation). The role is central to ensuring compliance with state and accreditation standards, sustaining dual enrollment growth, and maintaining strong relationships with K–12 and community college partners. It directly supports institutional enrollment, retention, and student success strategies. The anticipated start date for this position is November 2025; however, this is an estimated date and can be revised if needed.

Required Education: Bachelor’s degree from an accredited institution or equivalent. The requirements listed are representative of the knowledge, skill, and/or ability required. Any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered. Equivalency for education is two years of full-time related work experience equals one year of education.

Required Work Experience: Two years of professional experience in higher education or related fields such as records and registration, enrollment services, educational counseling, academic program coordination, or academic advising. Experience coordinating programs, managing data and reporting, or working with budgets and financial systems. Demonstrated ability to manage multiple priorities, maintain accuracy with complex processes, and meet deadlines.

Additional Education/Experiences to be Considered: Experience working directly with dual enrollment, articulation agreements, or transfer pathways. Familiarity with systems such as Banner, WebFocus, Slate, Concur, and Microsoft Office Suite. Strong communication and organizational skills, with the ability to work effectively with diverse student, faculty, and partner populations.

Essential Duties/Responsibilities: Provide administrative and operational support for the Director of FerrisNow and the Executive Director of Student Success & Articulation Partnerships, ensuring coordination across dual enrollment, transfer, and articulation initiatives. Serve as a primary point of contact for FerrisNow and articulation partners, including K–12 districts, career centers, and community colleges, responding to student, parent, and partner inquiries. Coordinate FerrisNow student and instructor processes, including applications, placement testing, registration, transcripts, grades, and student IDs. Process and track employment paperwork for high school adjunct and affiliate instructors, including ENL/PAFs, faculty liaison agreements, resumes, transcripts, and related compliance documentation. Manage operational functions such as billing, Concur travel/expense processing, departmental budgets, faculty liaison payments, and record-keeping. Support the coordination and maintenance of articulation agreements, transfer guides, reverse transfer agreements, and credit for prior learning processes in partnership with faculty and directors. Collect, organize, and prepare data for internal reporting, state compliance, accreditation reviews, and key performance indicators. Assist with the planning and execution of events such as orientations, partner meetings, parent nights, and professional development activities for instructors and staff. Maintain and update web content, handouts, and communication materials related to FerrisNow and articulation partnerships. Supervise and train student employees assigned. Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically. Support, promote, and develop university student enrollment and retention initiatives. Any other duties assigned within the position classification area.

Skills and Abilities: Strong written, verbal, and interpersonal communication skills, with the ability to work effectively with diverse populations of students, faculty, staff, and external partners. High level of organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines. Proficiency with software and databases such as Banner, WebFocus, Concur, Parchment, Microsoft Office Suite, and related platforms. Ability to collect, organize, and present data for reporting, compliance, and decision-making purposes. Demonstrated ability to maintain confidentiality and handle sensitive information with discretion. Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

Benefits: Comprehensive benefit package (health care, vacation, etc.). Please see the following link for a list of benefits offered with this position. Clerical Tech Association (CTA)

EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.