Administrative Support Coordinator

Wright State University

Job Category: Classified (non-exempt)

Department: School of Finance, Accountancy, Management Information Systems and Economics

Position FTE: 100%

Minimum Annual or Hourly Rate: 15.05

Salary Band: CS 14

Job Summary/Basic Function

Under direction from immediate supervisor provides various administrative support by maintaining, configuring, and analyzing confidential financial/academic databases, works on special projects (dept. publications, course documentation), prepares special correspondence and develops detailed (often complex) reports, may supervise students and/or staff. Ability to manage multiple tasks and set priorities.

Minimum Qualifications

A high school diploma or GED and two years (FT) of related work experience, OR two years of post-secondary education and one year of (FT) related work experience, OR a bachelor's degree in a related field. Excellent verbal/communication skills. Experience in writing, editing, and budget management. Ability to calculate basic math. Working knowledge and skills to utilize current office equipment and a variety of complex software packages. Demonstrated skills/knowledge of additional software may also be required.

Preferred Qualifications

• Good interpersonal and human relations skills.
• Experience working with people from varied cultural backgrounds.
• Excellent verbal/communication skills.

Essential Functions and percent of time

Analyzes, maintains, and monitors confidential academic and budgetary records and databases, generates standard and custom reports by analyzing source data, completes custom projects, provides work direction to students and staff, and as assigned oversees the day-to-day operation of the department.

Performs administrative support work and/or lead responsibilities with notable accountability for the work results of support staff or department functions. Administrative work is typically operational or procedural in nature relating to the program, office, or projects. Work is often of a project nature and may require specialized knowledge. Typically, this classification is responsible for the full scope of project activities including initiation, execution, coordination, implementation, and evaluation.

Implements and maintains databases to support administrative operations. Researches and gathers information, utilizes department or university policies, procedures, and practices to answer routine inquires or resolve problems based on precedents.

30% Manages Special Projects

• Coordinates Student Scholarship awards: Processes scholarship awards for students in scholarship manager, Processes payments for some scholarships through WrightBuy and/or Human Resources, Provides Cognos data for specific student groups etc., Manages design, production, and updating of scholarship program, Organizes the annual scholarships and awards luncheon to include contacting recipients, scholarship donors, and faculty
• Coordinates multiple advisory board meetings such as the field corporate advisory board meetings, including related student boards
• Coordinates specialized graduate orientation meetings (e.g. MIS and Economics)
• Coordinates special student travel and registration events
• Coordinates Graduate student residencies: Coordinates with event services, CaTS, career services, parking and transportation, and police department to ensure the event runs smoothly, Contacts faculty to gather information in order to prepare syllabi/schedule, Contacts students regarding start of the program, Attends and manages program during a weekend each semester

15% Data Analysis and Reporting

• Analyze, export and maintain database. Gather data needed for annual accreditation.
• Research and run Cognos/RAPS reports for various staff members and Chairs within the college.
• Promotes and/or communicates all aspects of the program by developing and distributing various materials. Updates marketing materials and websites.

10% Supervisor

• Hire/Train/Supervise student workers, create work schedules.
• Advise other staff, as needed.
• Independently address problems related to various interoffice issues and student concerns
• Proactively deal with a variety of problems that may or may not occur and determine specific action, in consultation with Chair

5% Other

Other duties as needed

Working Conditions

Office Environment