Administrative Support Specialist- Data Entry Associate

The purpose of this role is to support the division by accurately entering, updating, and maintaining data across various systems, while also assisting with general administrative tasks. The Data Entry Associate plays a key part in ensuring efficient daily operations through strong attention to detail, excellent typing skills, and the ability to work independently in a dynamic, fast-paced environment.

Job Duties:

• 30% Using previously extracted data, input new information and make timely updates to existing records across the division's proprietary database, Agilon ONE. Ensure all entries are complete, consistent and free of errors by cross-checking source documents (extracted data ex: Excel spreadsheet), verifying information, and following established data entry protocols.
• 30% Conduct regular reviews of data entries to identify and correct errors, inconsistencies, or missing information. Utilize validation tools and cross-system comparisons to verify the accuracy and completeness of records. Collaborate with relevant departments to resolve discrepancies and ensure compliance with internal data standards. Assist in preparing and formatting information in spreadsheets, ensuring accuracy and clarity for internal use. Maintain documentation of quality control procedures and assist in developing best practices for ongoing data management and integrity.
• 30% Attend data migration and CRM implementation meetings (as needed) to stay informed on project timelines, data structure requirements and system updates. Exhibit a proactive attitude toward learning by quickly adapting to new software environments and features. Engage in self-paced, online training modules to build proficiency, and apply newly acquired knowledge to daily tasks. Support the broader team during the transition by sharing best practices, asking clarifying questions and helping ensure the accuracy and completeness of transferred data.
• 10% Respond to incoming emails and phone calls promptly and professionally, directing inquiries as appropriate and maintaining clear communication channels. Perform general administrative duties such as document preparation, scheduling and supporting day-to-day office operations to ensure an efficient and organized work environment.

Minimum Education/Experience:

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Preferred Experience, Skills, Training/Education:

Proven experience in data entry, administrative support, or a similar role, along with strong typing skills-typically 50 words per minute or more-with a high level of accuracy. Proficiency in Microsoft Office Suite, including Word, Excel, Outlook and Teams is essential, as is familiarity with database systems and general office software. Previous experience multitasking and meeting deadlines consistently. Problem-solving capabilities and proactive approach to tasks.

Special Instructions to Applicant:

Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write see resume on your application when completing the job duties section. If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. Applicants must be currently authorized to work in the United States on a full-time basis. All applications must be submitted by 11:59 p.m. (EST) on the closing date indicated.