"Admissions and Student Experience Officer"

About us

The UCL School of Management is home to UCL’s business and management research and education programmes. The School has forged a reputation for world-leading research and teaching in the areas of innovation management, the creation and growth of technology-intensive organisations, business analytics, and entrepreneurship.

The research undertaken at the UCL School of Management has been rated as ‘world-leading’ and ‘internationally excellent’ in the Research Excellence Framework 2021 (REF), placing us 2nd in the UK for Business and Management. The School is accredited by both the AACSB and AMBA, and is a member of the Chartered Association of Business Schools.

The School is home to over 2,000 students, with more than 55% from outside the UK. The School’s faculty members also come from all over the world, with PhDs from Harvard, MIT, Stanford, Columbia, UCLA, Northwestern, Cornell, Duke, Cambridge, and London Business School, among others.

The UCL School of Management takes full advantage of being part of a world-leading university through its interdisciplinary outlook and builds on close collaborations in both research and education with other UCL departments, including computer science, engineering, economics, psychology, public policy, statistics, and medical sciences.

Further information about the School can be found here.

About the role

The post holder will play a key role in the delivery of the online and in-person UCL MBA in Global Management, supporting both admissions and student experience. They will manage key elements of the student lifecycle, from initial enquiry to alumni engagement, ensuring a high-quality experience throughout. In doing so, they will work closely with the Programme Director and the Marketing and Student Recruitment team to support the programme’s recruitment goals, helping to attract, engage and convert prospective students.

The role holder will also contribute to the School’s wider teaching and learning activities, working closely with the programme team and student representatives to deliver a world-class student experience.

Please note this is a fixed-term contract ending on 30 September 2026.

Salary – UCL Grade 7 £43,981 to £52,586 per annum (including London Allowance).

Please see the attached job description and person specification for full details. Please also read the attached Candidate Guidance document. When completing your supporting statement, please tell us, using examples, how you meet the essential criteria listed in the job description.

About you

The ideal candidate will be educated to A-level standard (or have equivalent experience) and have a background in supporting students and admissions processes within higher education. They will demonstrate strong communication and interpersonal skills, experience in community building, and the ability to build positive relationships with students and staff from diverse backgrounds.

A commitment to professional development and keeping up to date with courses and programmes is essential.