Admissions Counselor - Fayette

Located in Morrow, Georgia, Clayton State University is roughly 15 miles southeast of downtown Atlanta. The university offers employees an adaptable, collaborative environment that fosters professional and personal development.

The university is committed to having a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high-quality education and advancing workforce development. Clayton State offers multiple certificates, Associate's, Bachelor's, and Master's Degree programs, which currently enroll over 5,500 students in challenging campus and online courses.

Clayton State's main campus is situated on 214 beautiful acres in a lakeside setting just minutes from downtown Atlanta, making access to the vibrant metropolitan area swift. The Atlanta-Journal Constitution has named the university a Top Workplace in Atlanta for six consecutive years. The Chronicle of Higher Education also named Clayton State one of 79 higher education institutions across the nation in its list of 2017 Great Colleges to Work For.

Job Summary

Clayton State University seeks a skilled and collaborative individual to join the Admissions department as part of our recruiting team. This position is responsible for relationship development with partners and high schools, prospect generation, student application assistance and follow up within a specific territory. This team member contributes to the successful accomplishment of the University's enrollment objectives by promoting university programming and assisting clients in the application process. The Admissions Counselor will periodically assist with application processing within the prospect pool including but not limited to: dual enrollment, first-year, adult, and readmit populations. This position regularly engages with personal and confidential information. Confidentiality must be respected and guarded by this team member. Honesty, integrity, and outstanding interpersonal skills are required.

Responsibilities

Recruitment and Outreach
The person in this position will perform several tasks, including promoting the university’s academic offerings by managing a recruitment territory consisting of high schools or technical schools in and out of the state; attends targeted fairs, schedules onsite and offsite visits. This position also works with internal and external partners to promote the university and increase enrollment.
Establish professional relationships with high schools, technical schools, etc. that lead to desired recruitment goals and/or outlined within MOU agreements.
Perform high level engagement with admitted students through a personalized approach to convert them to enrolled students.
Responsible for the receipt, handling, and recording of official and confidential student admission documents to ensure they are processed in a timely manner.
Reviews academic records such as high school and college transcripts, as well as standardized test score reports.

Assisting with on Campus Events
Participates in on-campus events designed to support Clayton State University’s efforts to recruit/retain students; these events occasionally occur on evenings and/or weekends with on campus events such as Freshman Preview Day, Orientation, and other special events with the community and outside partners.
Responds to student inquiries by working the front desk; responds to assigned work tickets and email inquiries from students, parents, and counselors.
Creates and updates on and off campus events in CRM.
Fulfills other duties as assigned.

Admissions and Processing
Responsible for the receipt, handling, and recording of official and confidential student admission documents to ensure they are processed in a timely manner.
Routinely processes admission records and document tasks related to new student enrollment including data entry, troubleshooting, and reconciliation.

Budgetary Requirements
Completing routine reports related to recruitment, projections, conversions, personal schedule, travel and programs / expense reports.
Assists in the compilation of data and drafting reports requested by the university administration.

Physical Demands
This position requires extensive travel. It also involves some lifting, pushing, and pulling when relocating supplies, equipment, and printed materials for use in the office and at events; therefore, lifting between 10-20 pounds is occasionally required.

Required Qualifications

• Current, valid, and unrestricted Georgia driver's license.
• Bachelor's Degree.

Preferred Qualifications

• Master's Degree.
• Related experience in an Admissions Office, Registrar's Office, or Advisement setting at the college level is preferred.

Knowledge, Skills, & Abilities

• Strong communication and negotiation skills, including professional writing, and public speaking, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management, event planning and presentation skills.
• Proficient with computer applications and programs associated with the position (i.e. Element 451, Microsoft Office suite, BANNER, document imaging, student CRM databases, and reporting software).
• Strong attention to detail and follow up skills.
• Outstanding customer service skills and phone and e-mail etiquette.
• Knowledge of Ellucian Banner software highly desired.
• Must have current knowledge of the rules, regulations, and laws pertaining to student records.
• Excellent interpersonal skills.
• Must possess critical thinking skills and be able to logically support and make decisions independently.

Apply Before Date: April 30, 2025.