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Job Title: Admissions Counselor (Mansfield)
Department: Strategic Enrollment | Regional Campus Enrollment
As a member of the admissions team at The Ohio State University at Mansfield, the Admissions Counselor will spend the greatest amount of time through the year performing the following job responsibilities: managing a recruitment territory; executing territory specific recruitment activities and events using data to make recruitment decisions; developing and maintaining positive relationships with high schools, community-based organizations, and community colleges; traveling to high schools, community colleges, and college fairs to represent The Ohio State University with possible travel, within the state of Ohio, up to 7 weeks per year; making recruitment calls to prospective students, learning, and using the CRM (Salesforce), Student Information System (Peoplesoft), and other technologies to perform timely and accurate entries into databases regarding student application information, call/email/text activity and other processes.
Additional responsibilities include but are not limited to: counseling and corresponding with students, families, university departments, or other stakeholders regarding The Ohio State University application and enrollment policies, procedures, and general information over the phone, via email, and in person; conducting large and small-group presentations; learning and maintaining knowledge of the areas within the office and university to best direct questions from staff and guests; researching and resolving problems in a timely manner and escalating them when appropriate; assisting with on and off campus recruitment events and projects; coordinating recruitment for special programs, as assigned, which may include transfer, veterans, and College Credit Plus; serving as the coordinator for administrative tasks that support recruitment and enrollment of new students; carrying out steps and coordinating with colleagues and other campus partners to achieve success; participating as an active community member of the Ohio State Mansfield admissions team through membership on committees; and completing special assignments and other duties as assigned.
Additional Information:
ESSENTIAL DUTIES:
50% As a member of the admissions team at The Ohio State University at Mansfield, the admissions counselor will spend the greatest amount of time through the year performing the following job responsibilities: managing a recruitment territory; executing territory specific recruitment activities and events using data to make recruitment decisions; developing and maintaining positive relationships with high schools, community based organizations, and community colleges; traveling to high schools, community colleges, and college fairs to represent The Ohio State University with possible travel, within the state of Ohio, up to 7 weeks per year; making recruitment calls to prospective students, learning, and using the CRM (Salesforce), Student Information System (Peoplesoft), and other technologies to perform timely and accurate entries into databases regarding student application information, call/email/text activity and other processes.
25% Counsel and correspond with students, families, university departments, or other stakeholders regarding Ohio State's application and enrollment policies, procedures, and general information over the phone, via email, and in person; conducts large and small-group presentations; learns and maintains knowledge of the areas within the office and university to best direct questions from staff and guests; research and resolve problems in a timely manner and escalate them when appropriate; assist with on and off campus recruitment events and projects; coordinate recruitment for special programs, as assigned, which may include transfer, veterans, and College Credit Plus.
20% Serve as the coordinator for administrative tasks that support recruitment and enrollment of new students; carry out steps and coordinate with colleagues and other campus partners to achieve success.
5% Participate as an active member of the Ohio State Mansfield community through membership on committees; complete special assignments and other duties as assigned.
CAREER ROADMAP:
FUNCTION: Academic Administration
SUB-FUNCTION: College and Regional Recruiting and Enrollment
CAREER BAND: Individual Contributor - Specialized
CAREER LEVEL: S1
The pay range for this job profile is $19.28/hr. - $19.76/hr. The offer for this position will fall within this range based on internal equity, unit's available budget, and the candidate's qualifications. To apply, please submit a cover letter and resume.
Required Qualification:
Bachelor's degree or equivalent experience. Early morning, evening, and weekend hours required.
Desired Qualifications:
One to two years of relevant experience preferred. Experience with program planning and implementation; Excellent oral, written and interpersonal communication skills; Familiarity with office desktop technology and CRM and other recruitment technology platforms.
Location: Riedl Hall (0675)
Position Type: Regular
Scheduled Hours: 40
Shift: First Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.
About The Ohio State University
The Ohio State University, one of the biggest and most comprehensive universities in the country, creates experiences that bring together expertise, ideas and resources to improve communities locally and globally.
Ohio State is regularly honored as one of the nation's top 20 public universities. With campuses and research centers throughout the state, the institution's unrivaled depth and breadth advance innovation, health care and research within Ohio's communities. For more than 150 years, Ohio State has inspired the next generation of leaders, discovering groundbreaking medical breakthroughs and finding solutions to the problems the world is facing now.
Ohio State also has a top-rated academic medical center and a premier cancer hospital and research center.
Ohio State offers more than 200 majors and programs — plus 500 specializations — for undergraduates, in addition to more than 230 master's, doctoral and professional degree programs and an estimated 12,000 course offerings.
Join Ohio State's Community
At The Ohio State University, we connect people, ideas and resources to put knowledge into practice and create meaningful impact in people's lives. Buckeyes lead with purpose. We advance excellence and inspire people to join in and take action. Together, we'll create meaningful impact at a scale few others can match.
Explore our Extensive Benefits
Ohio State provides access to opportunities and resources for all employees. Starting your first day, Ohio State offers you a comprehensive benefits package.
- WORK-LIFE: Flexible and remote work arrangements where applicable, child care program, and access to educational, athletic and cultural events.
- RETIREMENT: State pension and alternative options with competitive employer contributions, as well as optional supplemental plans.
- HEALTH: Medical, dental, vision and prescription coverage, life insurance, flexible spending accounts and wellness programming.
- TIME OFF: Paid vacation and sick time, parental and medical leave plus 11 paid holidays. Short and long-term disability options also available.
- FINANCIAL: Tuition assistance for employees and their dependents, adoption assistance, and discounts with preferred vendors and university partners.
- WELLNESS: Lifestyle spending account, employee assistance program, health reimbursement account, and employee wellness program.
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