"Admissions Officer"

Manchester Metropolitan University stands as one of the UK's most inspiring higher education institutions, providing passionate and dedicated individuals the chance to make a significant impact on local, national, and international communities. We have been a pioneer in education since our origins in 1824. A TEF Gold institution and ranked 11th in the National Student Survey (NSS) for student satisfaction by The Times and ranked 33rd in the UK by the Guardian University Guide (2025).

We are seeking to appoint an experienced HE professional to join our Recruitment and Admissions Department as an Admissions Officer. This role is offered on a full-time, permanent basis.

Our Admissions Office

We operate a centralised admissions service, responsible for 100,000 applications to courses across the University each year. Our service consists of 12 equally important sub-teams, with each team working under the direction of an Admissions Officer:

• Undergraduate Admissions Team
  • 4 x sub-teams
• Postgraduate-taught Admissions Team
  • 4 x sub-teams
• Postgraduate Research and Professional Courses Admissions Team
  • 3 x sub-teams
• Tuition Fee Assessment and Compliance Team

Our teams currently work on a variable-hybrid basis, with a typical requirement to work in the office 2-3 days per week. The admissions office is an exciting and dynamic team of around 80 colleagues, working with stakeholders across departments to deliver a high-quality service to prospective students.

The role

As an Admissions Officer you will be assigned to lead a specific area of admissions activity (admissions sub-team) and will hold responsibility for the successful delivery of that area.

Supported by an Admissions Coordinator and a team of Admissions Assistants, you will oversee the daily assessment and processing of a range of applications, to ensure the delivery of a high-quality service for applicants and faculties throughout the application cycle.

You will provide expert advice to both applicants and University staff on admissions protocols, procedures and policies, qualifications (Home and International) and take responsibility for making decisions on complex or non-standard applications. You will also act as a key admissions contact for faculty-based academic colleagues.

Our Admissions Officers work with a high degree of independence and discretion, demonstrating high levels of initiative and ensure that only the most complex queries are escalated to the Admissions Managers.

To be successful in this role you will have:

• Excellent, in-depth understanding of application processes for undergraduate and/or postgraduate courses and knowledge of current sector-wide issues in HE admissions
• Substantial experience of delivering an admissions service in a UK Higher Education Institution
• Experience of successfully managing, motivating and supporting a team of staff working within a Higher Education environment, to achieve time-sensitive objectives.
• A proven ability to manage competing priorities and resolve complex issues.

How to apply:

Applications must be submitted via our online application portal. When completing your application, please upload a copy of your most recent CV and a Cover Letter which details how you meet the success criteria outlined above (1-4).

If your application is successfully shortlisted, you will be invited to an in-person interview at our campus in Manchester. We expect the interview date to take place within 3 weeks of the application closing date.

We are unable to consider applications from candidates who are seeking fully remote positions or who do not currently hold the right to work in the United Kingdom. All employees must pass a verified right to work check before starting work at the University.

For informal discussions about this position, please contact Ashley Hall, Deputy Head of Admissions: a.hall@mmu.ac.uk

Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.

We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.

Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups.

Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.

This vacancy is expected to attract a high volume of applications. Therefore, under the Disability Confident Scheme, only disabled people who apply under the scheme and best meet the essential criteria will be offered an interview.