"Admissions Operations Manager"

Position Details

Position Information

• Posting date: 08/18/2025
• Closing date: Open Until Filled
• Position Number: 0051400
• Position Title: Admissions Operations Manager
• Hiring Range Minimum: $63,500
• Hiring Range Maximum: $79,300
• Union Type: Not a Union Position
• SEIU Level: Not an SEIU Position
• FLSA Status: Exempt
• Employment Category: Regular Full Time
• Scheduled Months per Year: 12
• Scheduled Hours per Week: 40
• Location of Position: Hanover, NH, Rope Ferry Road
• Remote Work Eligibility?: Onsite only

Position Purpose

To provide leadership, direction, and support, in coordination with the Admissions Director and Associate Dean of Admissions, to ensure proper admissions workflow. Oversees the admissions application software system, AMP. Applies a thorough understanding of the principles and practices of the admissions process, Geisel’s mission, organizational administration, and statistical data to provide the necessary support to the Associate Dean of Admissions and Admissions Director. Collaborates with the Admissions team to improve the efficiency and effectiveness of Admissions operations. Works closely with counterparts across Geisel to continually review processes, identify opportunities for improvement and implement these changes. Manages all aspects of the application process which entails working with an applicant pool of over 8,000 students.

Required Qualifications - Education and Yrs Exp

Bachelors or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities

• 3-5 years of relevant work experience in higher education administration, project management, database management, or operations management.
• Excellent management, organizational, verbal and written communication and interpersonal skills.
• Ability to work effectively, independently, and as a member of a team.
• Ability to develop, execute, and enhance the admissions process.
• Willingness and ability to exercise judgment and initiative and to interact with faculty, students, personnel, and outside agencies in a professional manner.
• Strong supervisory skills
• Commitment to diversity and to serving the needs of a diverse community.
• Flexibility and openness to change.
• Ability to plan work, set priorities, and respond to pressures, deadlines, and changes in schedules and priorities.
• Attention to detail and accuracy.
• Ability to maintain and foster confidentiality.
• Proficiency in database management, spreadsheets, and other computer software.

Preferred Qualifications

• Master’s Degree in a business discipline and 5-7 years of relevant work experience
• Prior experience working in admissions and with application management software

Key Accountabilities

• Admissions Operations (35%): Improve operational processes and systems to promote efficiency and enhance the admissions process. Oversee the Geisel email account daily. Monitor and update the Office of Admissions website. Manage applicant communications and data. Oversee, update and manage all office procedures and manuals. Make necessary changes and improvements in the Medical School Admissions Requirements through the AAMC. Work closely with the Admissions Director to facilitate and organize the Dartmouth College Early Assurance Program application process. Oversee Interview day. Support Admissions Committee throughout the admissions cycle. Coordinate accepted student events and facilitate the pre-matriculation process.
• Application Database (30%): Communicate with other Geisel and Dartmouth offices to ensure data coordination in AMP, OVID and Banner. Liaise with AAMC, AMP and Geisel IT to ensure database integrity. Develop and implement changes in AMP as needed.
• Data Analysis and Reporting (20%): Provide statistical data regarding composition of class, applicant pool and other information. Design and distribute surveys for current applicants, admitted students, and matriculating students.
• Leadership and Strategy (15%): Ensure compliance of Admissions policies and procedures. Help lead an efficient and effective team. Track all aspects of the Admissions process and note areas for improvement.