Admissions Professional II
Position Highlights
The College of Nursing is looking for an organized, detail-oriented candidate to fill the position of Admissions Professional II for its entry-level bachelor and master programs. As a member of the Office of Student & Academic Affairs (OSAA), this role oversees the admissions and onboarding process for entry-level BSN and MSN academic programs in the college. A big part of this role is supporting entry-level students before, during and after the admissions process - from initial inquiry through matriculation in the college's degree programs. Under the guidance of the Director of Student Affairs, the Admissions Professional II is responsible for facilitating a smooth transition from prospective applicant to fully onboarded student.
We are looking for a dynamic individual who:
- Embodies exceptional customer service skills.
- Demonstrates a focus on continuous process improvement.
- Exemplifies the qualities of an invaluable team player.
- Effectively, clearly and professionally communicates with students, faculty and staff.
- Represents the College of Nursing in a positive, professional manner.
- Enthusiastically cross-trains with other team members.
Visa sponsorship is not available for this position.
Duties & Responsibilities
- Build, update and manage applications within the application database systems (GradApp, NursingCAS, Kira Talent) for entry-level programs within the college.
- Respond to student inquiries and concerns in a professional, timely manner via email, phone, webinar or in-person.
- Answer questions about the academic programs and application process.
- Recommend appropriate pathways to students interested in a career in nursing.
- Host campus tours for potential students.
- Counsel students who did not receive an admissions offer from the college.
- Work with college committees and individual faculty to facilitate the holistic admissions process.
- Oversee and continually improve student onboarding and enrollment process for first-semester, entry-level academic programs.
- Represent the College of Nursing at various recruiting events.
Knowledge, Skills, and Abilities
- Exceptional organizational skills.
- Focused attention to detail and a high standard of excellence.
- Ability to effectively use administrative systems, databases and standardized software programs, including Microsoft Office Suite.
- Skill in reconciling data between multiple sources or systems.
- Strong written and verbal communication skills, including public speaking.
- Ability to interact professionally with a broad range of individuals and stakeholders.
- Ability to establish, maintain and sustain positive, professional working relationships internally and cross-functionally.
- Ability to work independently and as part of a team in a fast-paced, service-oriented office environment - including responding to walk-in questions.
- Ability to multi-task during critical time periods.
Minimum Qualifications
- Bachelor's degree or equivalent advanced learning attained through professional level experience required.
- Minimum of 3 years of relevant work experience is required.
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