"Admissions Representative - Military and Veteran Services"

Job Description

The Ashland University Military and Veteran Resource Center is seeking an Admissions Representative. The Admissions Representative will be trained to provide assistance to prospective transfer, graduate, and military-connected students specifically to accommodate the specialized needs of these populations. They will work our slate funnels exactly the same way that our in-house Military and Veteran Services recruiters do and work to enroll students by liaising between the prospects and appropriate campus departments via our office staff on the Ashland, OH main campus. This position will also establish relationships with the local military and veteran organizations (Amvets, American Legion, VFW, etc.) and strengthen their affinity with Ashland University by providing resources and materials as well as helping capture advertising and sponsorship opportunities.

In addition to the responsibilities outlined in the job description, the Admissions Representative will focus on recruiting military-connected students particularly inclined to non-traditional pathways to degree-seeking programs by deploying vocational rehabilitation and rapid retraining strategies with a specific focus on micro-credentialing, licenses and certificates. This position will help the department achieve its goal to capitalize on opportunities to synthesize recruitment capacities with the AU Career Center for Life Calling (CCLC) and corporate partnership programs by providing career coaching, advising and planning as part of the enrollment process, thereby maximizing our reach and matriculating students who may have not otherwise enrolled due to the specific obstacles and scenarios intrinsic in their military-connected status. In short, we'll provide targeted guidance to students who would otherwise drop out of the enrollment process or not consider Ashland University as a viable option for career advancement or further education. These functions will also help the department accelerate our ramp up efforts as we undertake a rapid operational expansion as well as provide a boon for our partners in CCLC and corporate partners with the funding provided by gifts from pre-disclosed sources.

• Communicates with prospective students, parents, and the community through appointments, phone calls, emails and other materials
• Coordinates with the appropriate campus leadership to welcome prospective students to campus
• Processes paperwork; interviews applicants; arranges and conducts campus tours
• Conducts follow-up activities to prospective and new students such as emails, text and phone-calling campaigns
• Maintains recruiting operations at military installations, community colleges, and high schools with a particular focus on transfer, online and adult students.
• Advises students and families regarding educational opportunities and options, admission and other requirements, policies and procedures as appropriate
• Conducts effective phone and virtual presentations
• Works cooperatively to provide appropriate data for purposes of reporting, institutional research, and institutional effectiveness
• Assists in the submission of military-benefit applications and provides support to prospective students and their families throughout the application process.
• Other duties as assigned.

Required Qualifications

• Bachelor's degree from an accredited college or university.
• Experience in student recruitment, university admissions, public relations, marketing, sales, or communications.
• Military service.
• Experience in database systems, planning, management and decision making
• Excellent customer service and communication skills
• Working knowledge of Microsoft Word and Excel
• Strong interpersonal skills