Interpret and apply knowledge of policies and procedures of the University, SACS, SCHEV and all other applicable sources when performing business functions (which must occur to accomplish departmental goals).

Process applications and credentials ensuring 90% accuracy in all data-entry fields for accuracy and correct errors from application upload.

Research and analyze authenticity of credentials and utilize independent judgement when determining documents authenticity.

Review submitted application and Supplemental Items in Slate to ensure accurate data will be sent to the SIS.

Accurately code applicant status in Slate, ensuring files ready for an admission decision are in the appropriate workflow bin.

• Assist with Certificate of Advanced standing creation for all Dual Enrollment applicants and enter approved departmental transfer credit into Colleague.
• Review residencies for all applicants prior to application processing.
• Generate data reports to interpret and address CRM/SIS system errors for correction prior to term course enrollment.
• Conduct mid-term review of final official transcripts and updated transcripts received for processing in the SIS.
• Upload mail and over the counter documents for review and processing into the CRM.
• Provide guidance to the general public, as well as internal constituents, and resolve concerns associated with admission to the University and domicile determination and other University services which are interrelated to admissions (i.e. New Student Orientation, Financial Aid, Housing, tuition and fees and other student services).
• Dialogue with colleagues when updated information is received and requires a second review.
• Dispense information in clear, concise terms and discuss specific issues in an individual setting.
• Provide intake counter coverage, as needed, for students, parents and other constituents.
• E-mail notification letters requesting missing documents necessary to complete the admission process.
• Review automated admission letter for accuracy and mail to students with appropriate acceptance package.
• Maintain alphabetized lists for data analysis and disseminate to interested parties within the university community for new student registration.
• Assist in reviewing, responding, or downloading documents which enter the admissions or transfer mailboxes.
• Keep accurate alphabetical filing system on all applications, transcripts, test scores and other data related to admissions process.
• Ensure that all applications and credentials are scanned and filed accurately into SoftDocs – Etrieve system.
• Documents should be in student’s SoftDocs – Etrieve electronic folder and paper files within 10 business days of being entered into Slate (15 days during peak times).
• All credentials must be scanned and filed in SoftDocs – Etrieve upon a student being made ready for decision.
• Ensure paper documentation is stored and disposed according to the Virginia Retention Library timelines.
• Manage inventory.
• Participate in campus activities and events such as registration, open houses and orientation sessions.
• Maintain an acceptable work schedule.
• Supervise and train work study students.
• Other duties within the scope of the position as assigned by the supervisor.
• Maintain an acceptable work area.

High school diploma required

The salary range for this position is $35,000-$40,000.

Special Instructions:

You will be provided with confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Candidates may show interest by submitting via online, the following:

1. A letter of interest (via cover letter).
2. A current resume (via resume).
3. Completed Application via Workday
4. Transcripts of highest degree conferred (unofficial transcripts accepted, however, official transcripts are required of finalist) (via transcripts).
5. Names and contact information for three job references (include with resume).

Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Workday Human Capital Management System (HCM). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.

Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

Contact Information:

Name: Office of Human Resources

Phone: 757-823-8160

Email: NO EMAILED DOCUMENTS ACCEPTED

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Contact Pathways

Interpret and apply knowledge of policies and procedures of the University, SACS, SCHEV and all other applicable sources when performing business functions (which must occur to accomplish departmental goals).

Process applications and credentials ensuring 90% accuracy in all data-entry fields for accuracy and correct errors from application upload.

Research and analyze authenticity of credentials and utilize independent judgement when determining documents authenticity.

Review submitted application and Supplemental Items in Slate to ensure accurate data will be sent to the SIS.

Accurately code applicant status in Slate, ensuring files ready for an admission decision are in the appropriate workflow bin.

• Assist with Certificate of Advanced standing creation for all Dual Enrollment applicants and enter approved departmental transfer credit into Colleague.
• Review residencies for all applicants prior to application processing.
• Generate data reports to interpret and address CRM/SIS system errors for correction prior to term course enrollment.
• Conduct mid-term review of final official transcripts and updated transcripts received for processing in the SIS.
• Upload mail and over the counter documents for review and processing into the CRM.
• Provide guidance to the general public, as well as internal constituents, and resolve concerns associated with admission to the University and domicile determination and other University services which are interrelated to admissions (i.e. New Student Orientation, Financial Aid, Housing, tuition and fees and other student services).
• Dialogue with colleagues when updated information is received and requires a second review.
• Dispense information in clear, concise terms and discuss specific issues in an individual setting.
• Provide intake counter coverage, as needed, for students, parents and other constituents.
• E-mail notification letters requesting missing documents necessary to complete the admission process.
• Review automated admission letter for accuracy and mail to students with appropriate acceptance package.
• Maintain alphabetized lists for data analysis and disseminate to interested parties within the university community for new student registration.
• Assist in reviewing, responding, or downloading documents which enter the admissions or transfer mailboxes.
• Keep accurate alphabetical filing system on all applications, transcripts, test scores and other data related to admissions process.
• Ensure that all applications and credentials are scanned and filed accurately into SoftDocs – Etrieve system.
• Documents should be in student’s SoftDocs – Etrieve electronic folder and paper files within 10 business days of being entered into Slate (15 days during peak times).
• All credentials must be scanned and filed in SoftDocs – Etrieve upon a student being made ready for decision.
• Ensure paper documentation is stored and disposed according to the Virginia Retention Library timelines.
• Manage inventory.
• Participate in campus activities and events such as registration, open houses and orientation sessions.
• Maintain an acceptable work schedule.
• Supervise and train work study students.
• Other duties within the scope of the position as assigned by the supervisor.
• Maintain an acceptable work area.

High school diploma required

The salary range for this position is $35,000-$40,000.

Special Instructions:

You will be provided with confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Candidates may show interest by submitting via online, the following:

1. A letter of interest (via cover letter).
2. A current resume (via resume).
3. Completed Application via Workday
4. Transcripts of highest degree conferred (unofficial transcripts accepted, however, official transcripts are required of finalist) (via transcripts).
5. Names and contact information for three job references (include with resume).

Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Workday Human Capital Management System (HCM). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.

Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

Contact Information:

Name: Office of Human Resources

Phone: 757-823-8160

Email: NO EMAILED DOCUMENTS ACCEPTED

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Contact Pathways